Always a pleasure in doing business however, I would like
it to be more easily scheduling appointments.
it to be more easily scheduling appointments.
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by RYANJDEVRIES
Verified Customer
Verified Customer
Other Employees Tagged:
Emily Wagner
Dec 06, 2023 -
Toyota of Des Moines responded
We appreciate your positive feedback and are always happy to serve you! We understand your feedback about appointments and are actively exploring ways to make scheduling easier and more convenient. Thank you for your business!
Excellent, informative, and easy to work with She makes
you feel comfortable, she keeps you informed of the status of your vehicle, she answers all your questions, and makes the visit pleasant.
you feel comfortable, she keeps you informed of the status of your vehicle, she answers all your questions, and makes the visit pleasant.
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by GLAZER0
Verified Customer
Verified Customer
Other Employees Tagged:
Emily Wagner
Dec 06, 2023 -
Toyota of Des Moines responded
We're so glad to hear your service experience was excellent! Our team is dedicated to making your visit comfortable, informative, and stress-free. Thank you for choosing Toyota of Des Moines and for your kind feedback!
Emily is thorough and professional.
She’s good at her job. Keaton seems like a good mechanic. I would recommend him. Thanks for the video. Mike.
She’s good at her job. Keaton seems like a good mechanic. I would recommend him. Thanks for the video. Mike.
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by ellisme81
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2023 -
Toyota of Des Moines responded
Thank you for the kind words, Mike! We are thrilled to hear that you had a positive experience with Emily and Keaton. Thank you for choosing Toyota of Des Moines. Please let us know if there is anything else we can do for you in the future!
TOYOTA staff are always welcoming, informative and
efficient. Emily came to me and my car smiling, quickly learned what I needed and then explained the process, took my key fob and directed me to the
efficient. Emily came to me and my car smiling, quickly learned what I needed and then explained the process, took my key fob and directed me to the waiting area. There I enjoyed a hot drink and cookies.
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by avalonroad
Verified Customer
Verified Customer
Other Employees Tagged:
Emily Wagner
Dec 04, 2023 -
Toyota of Des Moines responded
Thank you for sharing your positive experience with Toyota of Des Moines. We are thrilled to hear that Emily and our team were able to provide you with such a welcoming, informative, and efficient service. We hope you continue to rely on us for all your automotive needs.
Good Service was good.
The video of the inspection was great. Service person was polite and respectful.
The video of the inspection was great. Service person was polite and respectful.
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by AL.BURROWS
Verified Customer
Verified Customer
Other Employees Tagged:
Emily Wagner
Nov 30, 2023 -
Toyota of Des Moines responded
We're also happy to hear that you found the video inspection helpful. We believe that transparency is important, and we want our customers to have a clear understanding of the work that is being done on their vehicles. Please come back and see us again for your next service appointment!
Explained everything thoroughly and was very articulate.
She honored my coupon and I appreciate it.
She honored my coupon and I appreciate it.
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by mtrepp7
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Toyota of Des Moines responded
Thank you for the 5 stars! We value your feedback and strive to provide our customers with a transparent and informative service experience. We appreciate your business and look forward to serving you again in the future.
At the dealership, they informed me of the expected time
it would take servicing my car. They adhered to the time!
it would take servicing my car. They adhered to the time!
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by CHERUMARTO
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Toyota of Des Moines responded
We are pleased to hear that our staff accurately estimated the service time and adhered to their commitment. We value your feedback and strive to provide our customers with a transparent and efficient service experience. Thank you for your positive review!
Everything was done very quickly and to our satisfaction
😌 Very professional and friendly. So far, very good dealer experience.
😌 Very professional and friendly. So far, very good dealer experience.
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by MSCORD
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Toyota of Des Moines responded
Thank you for sharing your positive experience with us! We are pleased to hear that you were satisfied with the speed, professionalism, and friendliness of our team. We hope to see you again in the future!
Great fast service!
Always thankful to the Toyota of DesMoines Service department and Ian for the help.
Always thankful to the Toyota of DesMoines Service department and Ian for the help.
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by HIPPENERIC
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Toyota of Des Moines responded
Thank you for sharing your positive experience with the Toyota of Des Moines Service department and Ian! We are thrilled to hear that you consistently receive great, fast service from our team. Thank you for choosing Toyota of Des Moines for your automotive needs.
Had oil service done.
Toyota found headlamp out. Replaced. Picked up vehicle and battery dead. Had to ask service to look at. They assumed battery old. You had checked bat
Toyota found headlamp out. Replaced. Picked up vehicle and battery dead. Had to ask service to look at. They assumed battery old. You had checked battery, life at 90%. Instead of charging battery you drained, was told to drive on interstate for awhile to charge
More
by Tgebard
Verified Customer
Verified Customer
Other Employees Tagged:
Emily Wagner
Nov 27, 2023 -
Toyota of Des Moines responded
We understand your frustration with having to drive on the interstate to charge your battery. We will review our battery testing procedures to ensure that they are consistent and reliable. We value your business and appreciate your understanding as we work to improve our service. We hope you can continue to trust us with your Toyota.
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