Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 78

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
990 Reviews
4.8

990 Reviews

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990 Reviews of Emily Wagner

April 25, 2024

Dealership Rating
Employee Rating

Great team very helpful answers all my questions. Knowledgeable kind Happy to have great service More

by cecelia.kirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Apr 26, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines!

April 23, 2024

Dealership Rating
Employee Rating

Good service as ususal Only wish they were more proactive about looking into vehicle possible issues. They only mentioned a possible issue when checking me out at my recent oil change. They need More

by mdwhiting55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Toyota of Des Moines responded

Thanks for the feedback! Glad you liked the service. Thank you for choosing Toyota of Des Moines!

April 20, 2024

Dealership Rating
Employee Rating

Very good service. New tire sale, buy 4 get 1 free. No unexpected costs. Thank you! More

by Jule A Loy Gray
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 19, 2024

Dealership Rating
Employee Rating

Great service at Toyota of Des Moines and fast, efficient, and thorough and love video More

by DIANERENZO.DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

May 10, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

April 18, 2024

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Great on service quality. Mediocre on speed. Low on customer experience. First visit here. Everyone (including me) came in looking for coffee (every other service department h More

by kevin.s
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Toyota of Des Moines responded

Thanks for your feedback. We're working on improvements! Appreciate you recognizing our service quality & hope to provide a better experience next time.

April 18, 2024

Dealership Rating
Employee Rating

I come there because of trust and I have never been stuck along the side of the road. More

by tohami9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Apr 19, 2024

Toyota of Des Moines responded

That's what we strive for at Toyota of Des Moines - building trust and keeping you on the road! We appreciate you choosing us and letting us know how much you value our service. Thanks for the review!

April 18, 2024

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Employee Rating

Thanks for your prompt service on the recall of my truck. It ended up not being a problem and I was in the next day and out in less than an hour after my appt time. Jason helped me figure out how my bed cove More

by ANTHONYTANNER95
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Apr 19, 2024

Toyota of Des Moines responded

We're glad to hear your truck recall service was quick and efficient at Toyota of Des Moines! Even better news that it ended up not being a problem. Thanks for recognizing Jason's helpfulness - we appreciate you choosing Toyota of Des Moines!

April 18, 2024

Dealership Rating
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Is an very happy with the Camry and the service I have received since the purchase More

by whatsthis.whatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley

Apr 19, 2024

Toyota of Des Moines responded

We're delighted you're so happy with your Camry and the service at Toyota of Des Moines! It's our pleasure to provide a great ownership experience from start to finish. Thanks for choosing Toyota of Des Moines!

April 18, 2024

Dealership Rating
Employee Rating

I've always been happy with my service there but my last appointment was less than perfect. I had a 10:30 appointment and didn't even get a service advisor report for over an hour. And it was there for almo More

by oderkirk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Toyota of Des Moines responded

Hi Paul, thanks for letting us know about your recent service experience. We apologize that your oil change took longer than expected and that you didn't receive a service advisor report promptly. We value your loyalty and appreciate your feedback. We'll be reviewing our processes to ensure a smoother experience for future appointments. Thanks again for choosing Toyota of Des Moines.

April 18, 2024

Dealership Rating
Employee Rating

Been doing business with this dealership since 1978. They have great customer service and take care of all our cars. More

by 46MMMORRIS
Recommend Dealer
Yes
Apr 19, 2024

Toyota of Des Moines responded

Wow, loyalty since 1978! We truly appreciate your business and taking care of your cars with Toyota of Des Moines.

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