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Emily Wagner

Overview Reviews (990) Inventory (121)

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Emily Wagner

Emily Wagner | Page 77

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

990 Reviews

Overview Reviews (990) Inventory (121)

4.8

990 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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990 Reviews of Emily Wagner

May 03, 2024

Dealership Rating

Employee Rating

Very quick and professional! Always an easy trip. Transparent process, nice waiting area. Much appreciated. Always an easy trip. Transparent process, nice waiting area. Much appreciated. More

by EMILYABROWN83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 02, 2024

Dealership Rating

Employee Rating

I have driven Toyota vehicles for over 30 years because they are in my opinion the most reliable and I expect and have received the same from this dealer. they are in my opinion the most reliable and I expect and have received the same from this dealer. More

by smqmarlin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis

May 03, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 01, 2024

Dealership Rating

Employee Rating

The staff is experienced and professional. I enjoy the sense of confidence I have when they service my vehicle. Emily is personable and explains things so I understand the situation, and is I enjoy the sense of confidence I have when they service my vehicle. Emily is personable and explains things so I understand the situation, and is very patient with my questions. More

by CREITHEON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 02, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 01, 2024

Dealership Rating

Employee Rating

Great service. Very prompt.Service representative very courteous and knowledgeable.. Service was prompt and done in a timely manner. Very prompt.Service representative very courteous and knowledgeable.. Service was prompt and done in a timely manner. More

by prichmond

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 02, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your service. Thank you for your positive feedback

May 01, 2024

Dealership Rating

Employee Rating

didn’t get my service like I was supposed to, no communication whatsoever, in the past. communication whatsoever, in the past. More

by TERINGO27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Colton Powers, Robert Schulz

May 02, 2024 -

Toyota of Des Moines responded

We appreciate your feedback and would like to hear more about your experience so we can improve for the future. Please contact our General Manager, JP Phillips at your earliest convenience.

May 01, 2024

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Employee Rating

Fast good excelente service thy make a videos of the inspection of the car repeat inspection of the car repeat More

by andresmr1702

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

May 02, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service.

April 30, 2024

Dealership Rating

Employee Rating

Excellent Quick Service. I love the video inspections. Really makes you feel part of the service. I love the video inspections. Really makes you feel part of the service. More

by PRYMEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Blake Murray, Manual Arias

May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 27, 2024

Dealership Rating

Employee Rating

Fast & efficient. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. More

by Pegan1232

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 29, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Toyota of Des Moines! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

April 27, 2024

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Employee Rating

No more car wash right at the location. No more all 21 points checking. That’s simpler now. No more all 21 points checking. That’s simpler now. More

by letaith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Apr 29, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. If you would like to discuss the car wash or multi point inspection, please contact our General Manager JP Phillips.

April 25, 2024

Dealership Rating

Employee Rating

Great customer service provided in the shortest time than expected. Forever my number one service dealership for my vehicle! than expected. Forever my number one service dealership for my vehicle! More

by annek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Apr 26, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! We look forward to your next service appointment.

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