Emily Wagner | Page 69

Toyota of Des Moines is good at what they do with - They give quick, professional & excellent service. give quick, professional & excellent service. More

by Lawrence Okpako Verified Customer Verified Customer

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Service let me drive away with a nail in my tire while they ordered a replacement. I bought the tires at the dealership. Calling for an appointment to check a tire leak, Reception told me to bring it in. they ordered a replacement. I bought the tires at the dealership. Calling for an appointment to check a tire leak, Reception told me to bring it in. I did, and service wouldn’t look at it. Service said tire had to be ordered, they no longer do tire repairs, and it was safe to drive my car as is, even on the interstate. Also, on my 30k maintenance visit a few days later when then replaced the tire service said they checked my brakes but there was no brake check on my video. I asked for a measurement printout and they said they don’t have those anymore and not to worry, they had checked my brakes and they were fine. On a prior visit they had said brakes are getting close to needing service so I was concerned about monitoring the measurements closely. I would have appreciated knowing the measurements of my brakes. More

by rebecca.teiken Verified Customer Verified Customer

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The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

by Jerry Jones Verified Customer Verified Customer

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I like receiving the service tech’s video of my vehicle. I appreciate explanations for concerns. Best coffee machine! I appreciate explanations for concerns. Best coffee machine! More

by JAACAR Verified Customer Verified Customer

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Always super nice when I come and always really fast! Love the little kid place area as well! Love the little kid place area as well! More

by zimak02 Verified Customer Verified Customer

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Expensive and don’t listen to what you need done. Have to come back another time. Seems like it would be more efficient to look at the problem when there and then come back for a repair. Had to com Have to come back another time. Seems like it would be more efficient to look at the problem when there and then come back for a repair. Had to come back for another repair for them to say they can’t fix it then so schedule another appointment. 3 times should have been the max 2 visits. More

by llhunt22 Verified Customer Verified Customer

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Service department was fabulous. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. More

by rgfrog Verified Customer Verified Customer

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Everyone was pleasant and efficient. Place was clean and organized. Could understand the tech and the video Place was clean and organized. Could understand the tech and the video More

by MKOCH0316 Verified Customer Verified Customer

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Thank you for being there and doing your job completely, .timely and in a friendly manner .timely and in a friendly manner More

by CHAMBERSJM6 Verified Customer Verified Customer

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Efficient service. Friendly employees! Would like to have the tread measurement of the tires listed on the invoice. The service videos have too much noise in them to un Friendly employees! Would like to have the tread measurement of the tires listed on the invoice. The service videos have too much noise in them to understand what they are saying and they speak too fast. More

by DOROTHYSKRETTA Verified Customer Verified Customer

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