Emily Wagner | Page 40

I was able to schedule an appointment two days (not 2-3 weeks) in advance. Toyota of DSM performed the desired services, identified “next steps” and gave me a “heads up” about the extent and cost of the ne weeks) in advance. Toyota of DSM performed the desired services, identified “next steps” and gave me a “heads up” about the extent and cost of the next maintenance appointment. More

by jasgran Verified Customer Verified Customer

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Prompt and courteous service. Answered my questions and did not feel rushed. Waiting area comfortable and appreciated the coffee and treats. Service advisor very good. Answered my questions and did not feel rushed. Waiting area comfortable and appreciated the coffee and treats. Service advisor very good. More

by loiscy Verified Customer Verified Customer

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I needed same day help to replace the battery. My service tech was able to include us in the AM schedule. My wait time was less than 45 minutes. Thank you , S My service tech was able to include us in the AM schedule. My wait time was less than 45 minutes. Thank you , S More

by Susan dunlap Verified Customer Verified Customer

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This place has a really nice environment, clean relaxing lounge and very courteous staff , mobile update to keep you informed on how there working on your car. lounge and very courteous staff , mobile update to keep you informed on how there working on your car. More

by BORYREM21 Verified Customer Verified Customer

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This was a very quick and painless experience, they took great care to protect the car. And were competent in their service. The video inspection was also much appreciated. great care to protect the car. And were competent in their service. The video inspection was also much appreciated. More

by Iowaprius Verified Customer Verified Customer

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I trust Toyota with their services, I have been doing my services with Toyota for almost 19 years services with Toyota for almost 19 years More

by JEROPANNE1 Verified Customer Verified Customer

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It’s just more expensive than going elsewhere. For example I bought new tires and did not find the same price point at Toyota as where I purchased them. The customer service has changed from wh For example I bought new tires and did not find the same price point at Toyota as where I purchased them. The customer service has changed from when I first started going there. Overall, the maintenance was done well. More

by CYNTHIABACHMAN912 Verified Customer Verified Customer

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Each visit is always quick and well communicated from my experience. Great job per usual. experience. Great job per usual. More

by MEGANW924 Verified Customer Verified Customer

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Emily is very professional in the lane and is always very helpful and courteous. Ian is my service advisor and he is 100% professional, always gets it right and always right on time.. I appreciate his excell helpful and courteous. Ian is my service advisor and he is 100% professional, always gets it right and always right on time.. I appreciate his excellent advice on vehicle maintenance, and we trust all of our cars to him More

by BARTKIW Verified Customer Verified Customer

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Her bedside manner could have been more pleasant. Rolling of the eyes after a question does not make for an enjoyable experience, especially when it's the only person I was able to interact with. Rolling of the eyes after a question does not make for an enjoyable experience, especially when it's the only person I was able to interact with. More

by angelaorauch Verified Customer Verified Customer

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