Emily Rooney

Emily Rooney was a pleasure to work with when leasing a new vehicle. She is very thoughtful, calm and has excellent product knowledge. I am rating the dealership one star lower. The staff were all ple new vehicle. She is very thoughtful, calm and has excellent product knowledge. I am rating the dealership one star lower. The staff were all pleasant, knowledgeable and respectful. The facility shows its age and the parking lot is an obstacle course. I hear there are plans to address both and certainly the work will be disruptive but it needs to get done. The vehicle was in excellent condition upon delivery but for one item: somehow the rear (luggage) compartment protective cover had a small amount of caked dirt and dirt splatters, as though some muddy water dripped down it. A wet cloth and some elbow grease loosened it up and a vacuum picked up the remaining dry dirt. Very happy with the vehicle so far. More

by Godfather_of_GEPICS Verified Customer Verified Customer

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My experience at Crestview Cadillac and with Emily Rooney was excellent. She greeted my warmly and was very patient with me and informative as I test drove an Optiq and was trying to make my decision of whe was excellent. She greeted my warmly and was very patient with me and informative as I test drove an Optiq and was trying to make my decision of whether or not to lease an Optiq or some other vehicle. Everyone in the process was awesome! And I LOVE my new Optiq!! More

by radtka1962 Verified Customer Verified Customer

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Came in for an oil change. .. they completed it and everything went great! Nice quiet waiting room too... .. they completed it and everything went great! Nice quiet waiting room too... More

by KPAJTAS Verified Customer Verified Customer

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Great service and willingness to match my desired needs. Also willing to get me items not included in my package. Also willing to get me items not included in my package. More

by NSILVER1960 Verified Customer Verified Customer

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Very knowledgeable and friendly. Cognizant of my available time .. good new car delivery experience. And explanation. Cognizant of my available time .. good new car delivery experience. And explanation. More

by BobI0 Verified Customer Verified Customer

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Repaired what was needed. Thank You, I was concerned. Everyone was very helpful. Would choose Crestvirw again. Thank You, I was concerned. Everyone was very helpful. Would choose Crestvirw again. More

by WILLIAMLAURIE5652 Verified Customer Verified Customer

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Emily, Patrick, and others that helped us with the process of buying a new XT6, and explaining the features and how to use them were great to work with and very knowledgeable. process of buying a new XT6, and explaining the features and how to use them were great to work with and very knowledgeable. More

by tomr956 Verified Customer Verified Customer

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Kara and the rest of the people we interacted with at the dealership were friendly and competent. We had a great experience. dealership were friendly and competent. We had a great experience. More

by mdbsoftware Verified Customer Verified Customer

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Kara was great and the dealership work very fast to deliver our new vehicle as we were leaving on a trip and to receive extra discounts deliver our new vehicle as we were leaving on a trip and to receive extra discounts More

by joed6 Verified Customer Verified Customer

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Emily, was great to work with from start to finish. She’s vry knowledgeable and helpful. She’s vry knowledgeable and helpful. More

by timgriff Verified Customer Verified Customer

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