Emily Richards

I appreciate the great service that I get at Key Chrysler Dodge Jeep RAM of WRJ. However, I'm tired of filling out these surveys! Thank you for understanding. Dodge Jeep RAM of WRJ. However, I'm tired of filling out these surveys! Thank you for understanding. More

by sandra.rhoades Verified Customer Verified Customer

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Good service promptly. Nice compliments at the waiting area . Nice atmosphere, clean & pleasant surroundings. Very well detailed about the issue(s) on my vehicle & quickl Nice compliments at the waiting area . Nice atmosphere, clean & pleasant surroundings. Very well detailed about the issue(s) on my vehicle & quickly solved . Will return for future necessary maintenance. More

by thom744 Verified Customer Verified Customer

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The service department is great. I have a new car that has had a few issues and they have been helpful and kind. I have a new car that has had a few issues and they have been helpful and kind. More

by sandra.rhoades Verified Customer Verified Customer

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Very helpful with scheduling. Terrific communication from service department staff. Maintenance work performed well. Comfortable new waiting room. Terrific communication from service department staff. Maintenance work performed well. Comfortable new waiting room. More

by LDEJONG444 Verified Customer Verified Customer

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Wayne was exceptional! He was personal, knowledgeable and kept the customer most important! He was great! He was personal, knowledgeable and kept the customer most important! He was great! More

by whitblanch58 Verified Customer Verified Customer

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Vehicle returned without bleeding air from hydraulic lines (clutch). Stranded for second time in a week as a result of service issue originating from clutch recall work. Stranded in Quebec and unable t lines (clutch). Stranded for second time in a week as a result of service issue originating from clutch recall work. Stranded in Quebec and unable to get service due to long weekend, let alone communicate the problem in French. Had to keep calling for updates on vehicle readiness, as we were leaving for long weekend. More

by geoffcwilson Verified Customer Verified Customer

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At this point we have haven’t been able to use our recently purchased Ford Explorer much due to electrical issues. Key passed us on to the local Ford dealership and now they’ve have the vehicle for a recently purchased Ford Explorer much due to electrical issues. Key passed us on to the local Ford dealership and now they’ve have the vehicle for a week and counting. Pleased, no. One of the issues is that the high beams don’t work. However the car had a new inspection on it. Suspicious as that’s a VT inspection requirement. I won’t recommend Key and it’s unlikely we’ll use them again for our personal vehicles or business. More

by smith05401 Verified Customer Verified Customer

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I want to call out Wayne who went way above and beyond to help me get a ride to work when I needed one. Emily was a great communicator too. help me get a ride to work when I needed one. Emily was a great communicator too. More

by thepeirces1 Verified Customer Verified Customer

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Initial diagnostic appointment was ok, but the actual appointment to fix my car didn’t even happen as Emily has very poor communication skills. appointment to fix my car didn’t even happen as Emily has very poor communication skills. More

by 3dka33 Verified Customer Verified Customer

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very friendly and pleasant staff, took care of all my concerns in a timely manner concerns in a timely manner More

by Ram man 2024 Verified Customer Verified Customer

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