Emery Draughn
Emery Draughn at Casey BMW

Emery Draughn | Page 3

BMW Genius

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
61 Reviews
5.0

61 Reviews

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61 Reviews of Emery Draughn

January 18, 2026

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Employee Rating

If you know exactly what you want, then talk with Joe Hargraves! He'll find your vehicle! He found my wife's X5e, no compromises! EXACTLY what we wanted, and only took a couple of days to get her! W More

by Maloneml
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hargraves , Trey Leggett

December 27, 2025

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Kellen Poto was outstanding! Very courteous, professional, and RESPONSIVE. His knowledge of the vehicle we were interested in was quite good and played a critical part in our f More

by George D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kellen Poto

September 09, 2025

Dealership Rating
Employee Rating

Professional and helpful. I have enjoyed working with Kellen and the young man that helped teach the car details. More

by badavis311
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kellen Poto

June 28, 2025

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I came to Casey BMW to "LOOK" at SUV's and intended to head to Honda next. I had NO immediate plans to purchase anything. With the help, knowledge and expertise of Kellen Poto I was SOLD on a 2025 X3.. T More

by marlenesimmons
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Martinez, Kellen Poto , Lloyd

June 15, 2025

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Matthew made the process easy from start to finish. He got me the custom build I wanted, at a fair price. Highly recommend him. More

by rwhorn08
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

April 07, 2025

Dealership Rating
Employee Rating

Absolutely love Casey BMW and Kellen was top notch with his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. More

by Tammy.L3
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia, Kellen Poto, Dennis Grant , Lloyd Howell

February 19, 2025

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Outstanding ! She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. More

by rtoinashae
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: AJ Phillips , Lloyd Howell, Sharonda Plummer

February 06, 2025

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Awesome. I am a Casey BMW customer for life. I mistakenly went to dodge and purchased a 2025 Charger. I came to BMW for my second vehicle the XM. Trying to le More

by jwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Martinez, Julliana Parham, Darrin Ellis , Sharonda Plummer

December 28, 2024

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Employee Rating

Best sale person I’ve ever had, very helpful and caring. Kept me updated through the whole process. More

by jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharonda Plummer

Jan 14, 2025

Casey BMW responded

It's wonderful to hear that your salesperson provided such excellent service, being both helpful and caring throughout the entire process. Regular updates are always appreciated, as they help keep things clear and stress-free. Thank you for sharing your positive experience!

December 15, 2024

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Employee Rating

Matt was extremely helpful and explained the car in detail. I highly recommend him if buying a BMW’ More

by wowgirl1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

Jan 14, 2025

Casey BMW responded

It's fantastic to hear that Matt provided such a helpful and informative experience! His ability to explain the car in detail clearly made a positive impact, and it's great to know you would recommend him to others. Thank you for sharing your feedback, and I’m sure Matt will be pleased to hear how much you appreciated his assistance!

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