Elle Anderson

The process to. actually lease the vehicle took.4 hours, is this normal? This was 4 hours on top of.the hour we had been there earlier that day to have a conversation actually lease the vehicle took.4 hours, is this normal? This was 4 hours on top of.the hour we had been there earlier that day to have a conversation with our sales guy and test drive a vehicle. Our.inital.quote.was not.saved in the system when we went back. When it came time to.pick out a vehicle, we had told our sales guy what we wanted and he proceeded to bring up 2 vehicles that weren't what we wanted, one.of which all the paperwork was drawn up for. When I got in to test drive the vehicle prior to purchasing, thankfully I noticed the bench seat in the second row that we didn't want. Back to the table and a.new set of papers needed to be drawn up. Went to.test drive the next vehicle and once again, the second row had a bench seat. Thankfully 3rd time was a charm. Paperwork took a long time but apparently the systems were down? I left the dealership well after 7pm. The people we were working with were great but the process itself to purchase was awful. More

by kerri.kangas Verified Customer Verified Customer

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Poor customer service. Would not work with me on problems with car and it was dirty when I received it Would not work with me on problems with car and it was dirty when I received it More

by lindairene Verified Customer Verified Customer

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I had a very good experience all the way from the salesman to my final drive out salesman to my final drive out More

by mdahlvang11 Verified Customer Verified Customer

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Was there for required oil change. Service was very good. I didn't have to wait long to be on my way. Service was very good. I didn't have to wait long to be on my way. More

by ireneolso Verified Customer Verified Customer

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This is the second vehicle we purchased from Coon Rapids Walser Hyundai working specifically with Vincent Johnson. He made the purchasing process so easy. He answered every question that we had, plus some Walser Hyundai working specifically with Vincent Johnson. He made the purchasing process so easy. He answered every question that we had, plus some we didn’t know we had. The whole team was amazing, helpful, caring and super helpful! I’d recommend the to ANYONE looking for a car! More

by bachmeier2000 Verified Customer Verified Customer

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The team there is awesome! I will recommend to anyone looking for a Hyundai to see the team at Coon Rapids! I will recommend to anyone looking for a Hyundai to see the team at Coon Rapids! More

by vonderhaar0 Verified Customer Verified Customer

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Customer service was great, but of course the markup of parts was extreme. Will go here only if I have to next time. parts was extreme. Will go here only if I have to next time. More

by Tazgard Verified Customer Verified Customer

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Thoughtful and caring employees. Very helpful. Ariana was awesome to work with. She helped me make sure I had a warranty to cover costs. She arranged for a car to take me home. And s Very helpful. Ariana was awesome to work with. She helped me make sure I had a warranty to cover costs. She arranged for a car to take me home. And she arranged to get me a rental car. Great overall experience. More

by bopper70 Verified Customer Verified Customer

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very conscience, and are willing to assist you with problems and explains service done, made sure all work was understood problems and explains service done, made sure all work was understood More

by jbhurley583 Verified Customer Verified Customer

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I worked with I believe his name was Jonathan. I liked the fact that they did not try to upsell and put me into a brand new car. It was very streamlined and a very easy process. I liked the fact that they did not try to upsell and put me into a brand new car. It was very streamlined and a very easy process. More

by jmlegrand767 Verified Customer Verified Customer

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