Elle Anderson | Page 2

Walser Hyundai Coon Rapids responded

Elle is delighted you found the process seamless and enjoyed the popcorn during your visit. We’re glad the space felt inviting while you waited. Enjoy driving your Chevrolet, and thanks for the five-star review! Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

Thank you for sharing your review, you purchased a brand‑new vehicle, and new cars go through multiple inspection checkpoints both at the manufacturer level and again at the dealership to ensure they are delivered in perfect condition and free of any cosmetic imperfections. You contacted us two months after taking delivery, stating that the wheel now has scratches that appear consistent with curb rash. Damage of this nature does not go unnoticed through the delivery process. While we cannot take responsibility for damage reported months after purchase, we are still willing to help. We can guide you to a repair option at a cost lower than standard retail pricing. If you would like assistance with that, we’re happy to point you in the right direction. Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

We’re delighted to hear our team provided a stress free process for your new Hyundai IONIQ 5. Your recommendation means a great deal. Elle and our team look forward to assisting you again. Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

Elle listened carefully to your needs and helped you find the perfect new Hyundai Palisade. We’re delighted everything matched your expectations. Enjoy the drive in your new Palisade. Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

We appreciate you highlighting our location and professional service. It’s rewarding to know our team’s expertise with the Jeep Cherokee and the showroom tour stood out. Thank you for choosing us. Elle Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

It’s fantastic our team was able to locate your 2026 Palisade Calligraphy Hybrid in Cast Iron Brown with Brown interior after months of searching. Providing detailed photos and videos before your long drive and handling the paperwork remotely was our pleasure. Thank you for recommending us and congratulations on your beautiful new Hyundai. Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

It’s great to know we made the Hyundai purchase simple and provided exactly what you wanted. Thank you for sharing your experience. Walser Hyundai Coon Rapids Team

Walser Hyundai Coon Rapids responded

Thank you for recognizing our team’s efficiency, courtesy, and expertise during your Hyundai service. We’re glad scheduling was seamless and that our associates listened to your needs. We look forward to assisting you with future maintenance. Walser Hyundai Coon Rapids Team