Eliza S. | Page 10

James provides excellent service and communication. He regularly explains my questions and the process needed for the repairs in detail. He regularly explains my questions and the process needed for the repairs in detail. More

by cyndie.martini Verified Customer Verified Customer

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Absolutely gone downhill. Not friendly, terrible communication, and astronomical pricing. Do not recommend at all. Not friendly, terrible communication, and astronomical pricing. Do not recommend at all. More

by preis5000 Verified Customer Verified Customer

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They have poor quality control and don't stick with pick up dates. I got my vehicle a day late, and then had to come back another day later after I discovered there was work I paid for that they had not do up dates. I got my vehicle a day late, and then had to come back another day later after I discovered there was work I paid for that they had not done. More

by jlpeterson43 Verified Customer Verified Customer

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Took my car in for electrical codes showing. Dealership was only supposed to have my car for 1 day and they kept it for a week to do system updates. The next day my car wouldn’t start at all. To Dealership was only supposed to have my car for 1 day and they kept it for a week to do system updates. The next day my car wouldn’t start at all. Took it over to O’Reilly and the battery was completely dead. It was corroded. When I asked why they didn’t check the battery, I was told they didn’t check battery for electrical codes which is weird because there would be no electrical without the battery. I spent two weeks calling and requesting to speak with the manager. Finally got through to him and he said he would give me a call back. Took another week before they gave me a refund for all but $20. Will never come back for service. More

by MEGAN.H.OAKLEY Verified Customer Verified Customer

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I asked the service writer a number of questions regarding the service of the vehicle and felt her knowledge was less than adequate. Maybe she was having a bad morning, but she was not very nice w regarding the service of the vehicle and felt her knowledge was less than adequate. Maybe she was having a bad morning, but she was not very nice whatsoever. I will never bring my vehicle back to your dealership for any service whatsoever. I recommend anyone purchasing a vehicle from you or servicing their vehicle there. I also have issue with the hourly service rate of $250 for a certified mechanic is ridiculous. It should be adjusted downwards by at least $100 if not more. Jim Annicelli More

by MAUISANDS Verified Customer Verified Customer

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Scheduling service was simple, I didn’t have to wait long and the shuttle service went above and beyond and the shuttle service went above and beyond More

by gilly95 Verified Customer Verified Customer

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Eliza is the best Superstar employee Your dealership lucky to have her Customer service wonderful lucky to have her Customer service wonderful More

by YALEWONG Verified Customer Verified Customer

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My Service Department rep, Eliza, was fantastic - friendly, clear communicator, prompt. Excellent customer service. Thank you!! friendly, clear communicator, prompt. Excellent customer service. Thank you!! More

by tmporter20 Verified Customer Verified Customer

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My check engine light is on in accessories mode. They said it is in every car with every brand. But its not. They lied. They said it is in every car with every brand. But its not. They lied. More

by USB9WE Verified Customer Verified Customer

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Service center works fast for me and keeps my Wrangler in top shape to hit the trails on weekends. Thanks so much. top shape to hit the trails on weekends. Thanks so much. More

by JMOSMITH11 Verified Customer Verified Customer

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