Elisa Zamora Villareal
Elisa Zamora Villareal at Van Nuys Chrysler Dodge Jeep Ram
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Elisa Zamora Villareal

Finance Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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3.3
7 Reviews
3.3

7 Reviews

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7 Reviews of Elisa Zamora Villareal

August 05, 2024

Dealership Rating
Employee Rating

When I walked in to this dealership, it was very clean and the staff was friendly. More

by stelvez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales rep: Anakia Celis

Aug 05, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful to have earned your business, Stelvez. Thanks for taking the time to leave us a review! - The Van Nuys Chrysler Dodge Jeep Ram Team

May 26, 2024

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Employee Rating

Amazing service tremendous people very polite and they know what they’re doing they serviced my car on time with no problem truly amazing More

by gevorksimonyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Claudia Loredo, Moe Saab, Eric Lopes , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Onik Torosyan

May 28, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided timely and exceptional service. We appreciate your support!

April 25, 2024

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Employee Rating

Thai dealership is very unprofessional and lack communication needs training on communication will not recommend More

by mommiesblessed05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Claudia Loredo, Moe Saab, Eric Lopes , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Onik Torosyan

May 03, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. Communication is key in our line of work and it's clear we've missed the mark here. I'd appreciate an opportunity to learn more about what happened so that we can improve for future interactions. If you could reach out at your earliest convenience, it would be greatly appreciated! Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 22, 2024

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Employee Rating

Hector was so helpful and communicated repair status on my truck and was completed when promised . More

by CHELY1082000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for stopping by to review Hector and Van Nuys Chrysler Dodge Jeep Ram! Have a great day!

April 04, 2024

Dealership Rating
Employee Rating

My experience with the dealership was fantastic. They completely took care of my car without any charge. I would highly recommend this place. More

by PEABODY864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado , Jesus Ibarra, Payman Arjang

Apr 04, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know you had a fantastic experience with us at Van Nuys Chrysler Dodge Jeep Ram. Thanks for recommending us, we appreciate your support!

March 02, 2024

Dealership Rating
Employee Rating

If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s More

by shantk78
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Badie Audish, Claudia Loredo, Moe Saab, Eric Lopes , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Benny

Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your recent experience. If we've fallen short of our goal to provide excellent service, I apologize. Our team takes these matters seriously and would like the opportunity to address this with you directly in order to find a resolution. Please reach out at your earliest convenience so we can discuss this further - Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

February 21, 2024

Dealership Rating
Employee Rating

Do not purchase their oil change packages It is a scam. They say seven years fourteen oil change Two oil changes a year. That is a lie they're only allowing you to drive either seventy thousand miles or up More

by JHUTCHINGS7401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Badie Audish, Claudia Loredo, Annie Makerian, Moe Saab, Mena Mansour, Jonathan Schwartz , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, They will scam you on your oil change package

Feb 27, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry for any confusion or inconvenience regarding our oil change package. We always aim for transparency and honesty in our services, so it's concerning to see that you are feeling misled. Your feedback is important as we strive to improve our customer service. If you'd like, please reach out directly so we can discuss this further and find a resolution together. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

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