Elio Ayala
Elio Ayala at Mercedes-Benz of Silver Spring
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Elio Ayala

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.9
61 Reviews
4.9

61 Reviews

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61 Reviews of Elio Ayala

September 27, 2024

Dealership Rating
Employee Rating

Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done More

by ChillyWillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Juan Easley, Robert Marr, Greg Andre, Scot Shumway, Scott McLaughlin , Juan Ayala, Jonas Hernandez, Steve Wyatt

Sep 30, 2024

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2024

Dealership Rating
Employee Rating

Elio always is responsive and makes sure to get the job done correctly and efficiently More

by Ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2024

Dealership Rating
Employee Rating

Excellent Service. Excellent Human Beings especially my Service Agent, Elio Ayala. I will recommend him any day for any one. His personal respect for customers is beyon More

by rboakye_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Thanks for the recommendation, and have an amazing day!

August 07, 2024

Dealership Rating
Employee Rating

I enjoy taking my car here for service. My service representative is very patient and helpful. More

by kimnterry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 26, 2024

Dealership Rating
Employee Rating

Elio is great! I've been a client of his for over 10yrs. Great honest service provider! Highly recommended!! More

by norriscj4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Mercedes-Benz of Silver Spring responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2024

Dealership Rating
Employee Rating

Wonderful customer service Elio answered all my questions and exceeded my expectations! I’m truly happy with my service! More

by Ronchelle.lathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McDonald

Mar 29, 2024

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

February 03, 2024

Dealership Rating
Employee Rating

I purchased my GLE 350 from Mercedes-Benz of Silver Spring 5 years ago and I am just as pleased with the vehicle, the service, and the staff as I was back in 2019. Their communication, professionalism, More

by Chellewildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 19, 2024

Dealership Rating
Employee Rating

Mile One Mercedes, especially the Sevice Department led by Tom Rodkey is second to none! More

by RLAdams1826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Juan Easley, Robert Marr, Greg Andre, Scot Shumway, Scott McLaughlin , Juan Ayala, Jonas Hernandez, Steve Wyatt, Tom Rodkey

Jan 20, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2023

Dealership Rating
Employee Rating

It was easy to make an appointment, they gave me a nice loaner, the work was done and my car returned to me having been cleaned. More

by leonardm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Goodarzi

Oct 31, 2023

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2023

Dealership Rating
Employee Rating

Excellent service. ....Elio Ayala is very knowledge and offers superb customer service. The Sales team are great as well especially Percy Adjei More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Mercedes-Benz of Silver Spring responded

Hi Vic, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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