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Elio Ayala
Elio Ayala at Mercedes-Benz of Silver Spring
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Elio Ayala

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Elio Ayala

December 24, 2024

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Employee Rating

Today I received Excellent service as always. My service advisor was excellent. I will return for additional services. More

by dk298
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Service Time
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Recommend Dealer
Yes
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Dec 25, 2024

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 17, 2024

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Very please with the service I receive everytime I go there. Elio is the very best!! More

by rachelrar2004
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2024

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Elio always is responsive and makes sure to get the job done correctly and efficiently More

by Ac
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Workmanship
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Recommend Dealer
Yes
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Sep 30, 2024

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2024

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Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done More

by ChillyWillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Juan Easley, Robert Marr, Greg Andre, Scot Shumway, Scott McLaughlin , Juan Ayala, Jonas Hernandez, Steve Wyatt

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Sep 30, 2024

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2024

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Employee Rating

Excellent Service. Excellent Human Beings especially my Service Agent, Elio Ayala. I will recommend him any day for any one. His personal respect for customers is beyon More

by rboakye_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2024

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Thanks for the recommendation, and have an amazing day!

August 07, 2024

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I enjoy taking my car here for service. My service representative is very patient and helpful. More

by kimnterry1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 26, 2024

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Employee Rating

Elio is great! I've been a client of his for over 10yrs. Great honest service provider! Highly recommended!! More

by norriscj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Mercedes-Benz of Silver Spring responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2024

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Wonderful customer service Elio answered all my questions and exceeded my expectations! I’m truly happy with my service! More

by Ronchelle.lathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McDonald

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Mar 29, 2024

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

February 03, 2024

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Employee Rating

I purchased my GLE 350 from Mercedes-Benz of Silver Spring 5 years ago and I am just as pleased with the vehicle, the service, and the staff as I was back in 2019. Their communication, professionalism, More

by Chellewildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Marcelo Via, Adam Rew

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Feb 04, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 19, 2024

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Employee Rating

Mile One Mercedes, especially the Sevice Department led by Tom Rodkey is second to none! More

by RLAdams1826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Juan Easley, Robert Marr, Greg Andre, Scot Shumway, Scott McLaughlin , Juan Ayala, Jonas Hernandez, Steve Wyatt, Tom Rodkey

Report | Print
Jan 20, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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