Elijah Rivera
Elijah Rivera at Allentown Kia
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Elijah Rivera

Finance Manager

Allentown Kia

2350 Lehigh Street
Allentown, PA 18103

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4.4
34 Reviews
4.4

34 Reviews

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34 Reviews of Elijah Rivera

November 05, 2024

Dealership Rating
Employee Rating

Excellent service provided from the moment you choose the car until delivery. I highly recommend Allentown KIA. More

by Martim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Allentown Kia responded

Thank you for the high recommendation! We're delighted to hear that your experience from selection to delivery was excellent at Allentown Kia. Enjoy your new car!

October 01, 2024

Dealership Rating
Employee Rating

Mateo was excellent! He made the transaction very smooth and easy. I did not feel pressured at all. He explained everything very carefully and made sure I was satisfied w More

by elisabethgarcia1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Medina, Mateo Caicedo

Oct 01, 2024

Allentown Kia responded

Elisabeth, we're delighted to hear that Mateo provided such a smooth and pressure-free experience at Allentown Kia. Thanks for recommending us to your friends and family!

September 21, 2024

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Employee Rating

Mateo was informative and very helpful! He made the whole process smooth. Top tier dealership! Would recommend highly! More

by Natedief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Medina, Mateo Caicedo

Sep 23, 2024

Allentown Kia responded

Nate, we're delighted to hear that Mateo provided such a smooth experience at Allentown Kia. Thanks for the high recommendation!

August 31, 2024

Dealership Rating
Employee Rating

Tom went out of his way to make the right deals happen for us. Upfront, knowledgeable, and willing to go the extra mile. More

by Edward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Robinson

Sep 03, 2024

Allentown Kia responded

Edward, we're delighted to hear that Tom provided such excellent service at Allentown Kia. Thanks for sharing your positive experience!

July 18, 2024

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Bought a vehicle and had some serious issues they fixed one and want to patch up other. They said they would make right but never came through. They also lied on car fax. I don’t trust these people at all More

by Fxf1100turbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 31, 2024

Allentown Kia responded

We apologize for the issues you've encountered and any miscommunication regarding your vehicle's repairs. We strive to provide honest service, so it's concerning to hear about this experience. Please reach out directly so we can address these concerns properly and work towards a resolution. Thank you, Joe Daino - Director Of Operations - (610) 791-1900.

July 12, 2024

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Employee Rating

This is our second Kia purchase at Allentown Kia - everyone there is awesome! They are always looking out for their customers and making sure they are getting the best deal. Mike was fantastic! More

by mrswalker0402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michel Nicolalde

Jul 12, 2024

Allentown Kia responded

Thank you for your continued support and kind words about Mike and the team at Allentown Kia! We appreciate your loyalty and are glad to hear you've had great experiences with us. Enjoy your new Kia!

July 12, 2024

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Employee Rating

Everyone at the dealership is so friendly and helpful! BDC, Sales, Managers, and finance make the process non stressful. I am a Kia customer for life now. More

by candicemagluilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2024

Allentown Kia responded

Hi Candice. We're delighted to hear that our team at Allentown Kia made your experience stress-free and enjoyable! Thanks for choosing us, and welcome to the Kia family for life!

July 03, 2024

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Employee Rating

Torell was very professional, easy to work with and he tried to get the best deal for us!! He and Danny tried to make me laugh and smile 😀 they were successful! Highly recommend! More

by NAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2024

Allentown Kia responded

We're delighted to hear that Torell and Danny made your experience enjoyable at Allentown Kia! Thanks for the high recommendation and positive feedback. Enjoy your new ride!

June 13, 2024

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Employee Rating

I would recommend Allentown Kia to anyone looking to purchase a beautiful kia vehicle with great service More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateo Caicedo

Jun 13, 2024

Allentown Kia responded

George, thanks for recommending Allentown Kia! We're glad to hear you had a great experience with our service. Enjoy your beautiful new Kia!

June 08, 2024

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Employee Rating

Had a horrendous experience here. Deceptive. Once you hand over your down payment check and hand them the keys to your trade, its all over. More

by Buyer's Remorse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Lakey, Justen Camacho

Jun 12, 2024

Allentown Kia responded

I'm truly sorry to hear about your experience. We strive for transparency and it's concerning that you felt misled. Please reach out so we can discuss this further and work towards a resolution. Thank you, Robert Lakey - Sales Manager - (610) 791-1900

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