Eli Rivera
Eli Rivera at Crest Volvo Cars
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Eli Rivera

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
21 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

5.0

21 Reviews

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21 Reviews of Eli Rivera

November 09, 2024

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I had a great experience with Crest Volvo. The service was excellent, and my advisor, Eli Rivera, was very good. Recommended More

by Sapdm9
Service Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us and that Eli provided excellent service. We truly appreciate your recommendation and look forward to assisting you again in the future!

October 23, 2024

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We've owned Infiniti, Acura, Lexus, Porsche, and Volvo over the last 22 years and have worked with several good Service Advisors - some better than others. Ally is the best and never fails to exceed our More

by Dpmeaux
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Wiedmann, Ally Gallagher

Oct 25, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! The team is thrilled to hear that Ally has exceeded your expectations. Your loyalty means a lot to us, and we appreciate your kind words. We look forward to continuing to serve you!

October 18, 2024

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The best customer service I’ve ever had in a car dealership. Very responsive and friendly. More

by Delane Bandeira
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Recommend Dealer
Yes
Oct 21, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you received the best customer service during your visit. Our team strives to be responsive and friendly, and it’s great to know that you felt well taken care of. We appreciate your feedback and look forward to serving you again!

September 28, 2024

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Excellent customer service as well as accommodation for expedited processing when needed urgently! 5 stars More

by Ricky
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Recommend Dealer
Yes
Sep 30, 2024

Crest Volvo Cars responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our customer service and that we could accommodate your urgent needs. Your 5-star rating means a lot to us, and we look forward to serving you again in the future!

September 22, 2024

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I took my car in for the initial 10k check up. I mentioned to my service representative, Eli that my 12v outlet was not working. After the 10k service was completed, He went above and beyond to ch More

by Bbralph
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that Eli provided excellent service and went above and beyond to address your 12v outlet issue during your 10k check-up. It's always great when we can save our customers time and ensure everything is taken care of in one visit. If you need anything else, feel free to reach out—we're here to help!

August 06, 2024

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Professional, efficient service. Our experience in past 4 years has been excellent. No surprises, service updates, complete timely. More

by Jp
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher , Stu - loaner car manager

Aug 08, 2024

Crest Volvo Cars responded

Thank you for your kind words and for being a valued customer over the past four years! We're thrilled to hear that you've consistently experienced professional and efficient service with us. It's our goal to ensure that every visit is smooth and hassle-free, so we're glad to know we've met your expectations with timely service and clear updates. We look forward to continuing to serve you in the future!

June 30, 2024

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Good car buying experience. Good profesional enviornment with knowledgeble sales resources. Nice friendly peoples, meeting our expectations More

by Vipin
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Navarro , Michelle Holmes

May 02, 2024

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Prompt and courteous service. Good explanations. Clean and modern facilities. Friendly and knowledgeable staff members. More

by mikebellin
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

May 03, 2024

Crest Volvo Cars responded

Thank you for taking the time to leave such a detailed and positive review! We're delighted to hear that you experienced: prompt and courteous service (Efficiency and friendliness are at the heart of what we do), good explanations (We believe clear communication is key to building trust), clean and modern facilities (We strive to provide a comfortable and welcoming environment for our customers) and friendly and knowledgeable staff members (Our team is passionate about Volvos and dedicated to assisting you). Your kind words motivate us to keep delivering exceptional service. Thank you for choosing Crest Volvo Cars!

April 15, 2024

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Consistently consistent stellar customer service! Wonderful people and state-of-the-art premises. An oasis of high end care provided by expert personnel and delivered effortlessly for any Volvo owner More

by Alice in Volvoland
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Service Time
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Recommend Dealer
Yes
Apr 16, 2024

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

March 31, 2023

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Friendly and knowledgeable staff made for a enjoyable buying experience. My sales consultant answered all my questions and encouraged me to reach out for any future questions I might have. Will recommend More

by Cecibock
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Mar 31, 2023

Crest Volvo Cars responded

Thank you for your five-star review!

1

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