Elga Matos

Samuel the agent who sold me my car is really thoughtful, and patient. He helped me get the car that I wanted and worked diligently to make sure everything was up to standard. His boss was very unpleasant and patient. He helped me get the car that I wanted and worked diligently to make sure everything was up to standard. His boss was very unpleasant and pressured me trying to get as much from me as possible. I truly dislike him. But I would work with Sam any time, any day in the future. From the service team Elga was kind, understanding and diligent. Her attention to detail and understanding of cars is perfection. She is very pleasant to work with. Between her and Sam is why I still rated my experience a 4 otherwise I would have given this experience a 1. More

by LBC Verified Customer Verified Customer

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Was charged $4000 in fees that was never told to me. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. More

by Christinepovolny Verified Customer Verified Customer

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The best Toyota dealer in all Florida and the Tampa bay the best service in town the best service in town More

by Junior peguero Verified Customer Verified Customer

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Treat value customer better people work way too hard to deal with subpar customer service when buying a brand new vehicle deal with subpar customer service when buying a brand new vehicle More

by Marleyking674 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ I recently had an outstanding experience at Toyota of Tampa Bay, and I couldn't be happier with my new car! From the moment I walked in, the staff was welcoming and attentive, making the entire Toyota of Tampa Bay, and I couldn't be happier with my new car! From the moment I walked in, the staff was welcoming and attentive, making the entire process smooth and enjoyable. Salomon Cruz was incredibly knowledgeable and took the time to understand my needs and preferences. He guided me through various options without any pressure, ensuring that I found the perfect vehicle that fit my budget and lifestyle. The dealership itself was clean and well-organized, with a great selection of cars to choose from. I appreciated how transparent they were about pricing and financing options, making everything straightforward and easy to understand. After my purchase, the follow-up service has been exceptional, with Toyota of Tampa Bay checking in to ensure I was satisfied with my vehicle. I highly recommend Toyota of Tampa Bay to anyone looking for a hassle-free car buying experience. I will definitely return for my future car needs! More

by rojashernandez.jess Verified Customer Verified Customer

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Good service , the advisor David Mendoza made it easy and efficient. Everything was made on time and perfect. Toyota of Tampa Bay has been my dealer since 2011. efficient. Everything was made on time and perfect. Toyota of Tampa Bay has been my dealer since 2011. More

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Service was very smooth, Hamzeh in sales was very helpful with the process of purchasing a new car and made it an enjoyable experience 10/10 with the process of purchasing a new car and made it an enjoyable experience 10/10 More

by ERIC Verified Customer Verified Customer

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Have the lifetime warranty they advertise everywhere. Just had the turbo fail around 116k miles brought it in under what I thought was warranty work, just for them to try and quote me a price to fix it. Just had the turbo fail around 116k miles brought it in under what I thought was warranty work, just for them to try and quote me a price to fix it. After arguing/going back and fourth, from what I understand they quit paying on my aftermarket warranty. They ended up having a Toyota technician replace my turbo ( supposedly new ) got my car back went on a 2000 mile round trip to discover what I thought was one of the turbo lines leaking fresh oil. I reached out to them about this issue and got ignored a few times before they finally brought my car in again. The new diagnosis was the rear main seal went out and I needed a new engine which was quoted to me for around 5500 before I had to re-argue the point the car was under lifetime power train warranty, after a week of hearing nothing I reached back out to be told they were putting a ( used )engine with new gaskets and turbo seals. Yes turbo seals.. why? If they were apparently just redone. I also asked if the rear main seal went out and the amount of oil I was witnessing, wouldn't it have gotten on my clutch, they confirmed the mechanic cleaned it off really well... 😑 further more I have a boost leak/not steady idle now and just found a big paint chip where they removed my hood for engine replacement. ( definitely wasn't there before ) they also didn't use mechanic paper mats and I have leather/aftermarket stitched floor mats that they got all dingy and tore the leather in one area. I usually don't write reviews, but in this case. I had to make an exception. More

by KINNEG9 Verified Customer Verified Customer

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The finance department is a lying xxxxxxx would never recommend this place to anyone, I’ve told everyone I know to avoid it. recommend this place to anyone, I’ve told everyone I know to avoid it. More

by kalfano1 Verified Customer Verified Customer

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John is awesome. He is honest and reliable whenever I have any questions he always provides answers and remedies. GREAT JOB JOHN He is honest and reliable whenever I have any questions he always provides answers and remedies. GREAT JOB JOHN More

by shondasm74 Verified Customer Verified Customer

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