Edwin Alvarado
Edwin Alvarado at Claremont Toyota
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Edwin Alvarado

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Edwin Alvarado

September 15, 2024

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Employee Rating

Real pros in customer needs from start to closing the test drive and detail delivery More

by JOEPICON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Claremont Toyota responded

Thanks for the feedback! We're glad to hear you had a great experience with our team from start to finish. Your satisfaction is important to us, and we’re always here to help with any future needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 24, 2024

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Employee Rating

I was disappointed that my tires were not rotated as I requested again. Although, the person that helped me was super friendly and professional. More

by MCDOWELLCAROLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Wright, Gabriel Acevedo, Jesse Alvarado, Yong Zhao, Christian Barreto, Garret Woolford, James Reeder, Tony Sanchez , Armando Cardona, The woman that helped me once “ Clarance” is the worst.

May 28, 2024

Claremont Toyota responded

While pleased to see your advisor was friendly, we're disappointed your tires were not rotated. It's important we provide accurate service and this is something we will be addressing with our team. Should you like to discuss this or any other issue you've experienced here, please don't hesitate to contact us. We're here to help. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 19, 2024

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Employee Rating

The sales rep and finance rep were great. Service department was good but not 5 stars. I left my response on their survey. More

by GEORGEANDJAMIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

May 20, 2024

Claremont Toyota responded

George and Jamie, We're happy to see overall you receive quality service here. Should you like to discuss any issues you've experienced with our service team, please feel free to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

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Employee Rating

Tired of long waits for service. Will no longer be using your facility for service, as soon as contract expires. More

by KLKEMPTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabriel Acevedo, Jesse Alvarado

May 10, 2024

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 04, 2024

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Employee Rating

Sale people are vultures…. .Paying to much on my vehicle….Since the Covic times…..Lost $10,000…… More

by JAMES.MALEAHFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Claremont Toyota responded

James, We're disappointed you're unhappy with the amount you're paying for your vehicle. We value your feedback and your satisfaction, which is why we are here should you like to discuss this any further. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

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Employee Rating

**third time I took car for service** did no explanation work done on this service...So left the 2 of 3 issues i ask to be looked at in the unknow. day light running lights fix.. How I do not know. radi More

by JAMMS324
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Reeder

Apr 25, 2024

Claremont Toyota responded

Both your business and feedback are greatly appreciated. It's very discouraging to see that we've fallen short at each of your service visits. We pride ourselves on providing 5-star service each time, which is why we'd like to address each issue outlined in this review. Please contact us at your convenience. We are looking forward to speaking with you further about this. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 16, 2024

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Employee Rating

Edwin was very patient with us. He help my family stay in budget. He is the best More

by ADRIANA4406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Daniel Vera

Mar 19, 2024

Claremont Toyota responded

Hi Adriana, thank you so much for sharing your positive experience with Edwin! We're thrilled to hear that he was able to help your family stay within budget. We'll be sure to pass along your kind words to him. If you need anything else, feel free to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 08, 2024

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Employee Rating

It is so nice to pruchase my new Toyota RAV4 Hybrid Edwin. He is the very good sales person even I have futher questions after sales. Good Job and thanks! Edwin. More

by MIRON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda

Mar 12, 2024

Claremont Toyota responded

Congratulations on your new RAV4, Miron! We are so happy to hear Edwin ensured you found an excellent vehicle. Welcome to the Claremont Toyota Family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 01, 2024

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Employee Rating

A very non confrontational interaction. I would buy again at Clairmont. Pleasant experience overall. Fair price for the vehicle More

by GARTZ1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Vera

Feb 02, 2024

Claremont Toyota responded

Thank you for sharing your positive experience! We're glad to hear that you had a pleasant experience with us. We appreciate your feedback and hope to serve you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 13, 2024

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Employee Rating

I had a very pleasant experience at Claremont Toyota. Edwin my sales representative helped me through the process and was very patient. More

by JDLARIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Ramirez

Jan 16, 2024

Claremont Toyota responded

Hi JDLARIN, thank you for sharing your positive experience at Claremont Toyota! We're glad Edwin provided excellent service and made your car-buying process smooth. If you have any further feedback or questions, feel free to reach out. We appreciate your rating! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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