Edward Moore | Page 13

Edward Moore has proofed himself over and over as an asset to Merz of Silver Spring, in terms of his relationship with his customers. Not only during car sale alone, he continues to follow up, to make asset to Merz of Silver Spring, in terms of his relationship with his customers. Not only during car sale alone, he continues to follow up, to make sure, the customer is happy and comfortable with the smooth operation of the car. I came to the dealership this morning because the language information in my car mistakenly changed to German, and there was also a scratch on my wheels. Edward immediately went all out to make sure these problems were resolved. I so much appreciate him for his calm and kind disposition, professionalism and his constant willingness to respond immediately to the customer's needs or concern. Edward is the best !!! More

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Edward and the entire team have provided me superb customer service each and everytime I've come in for car service and most recently car purchase. I've been a customer since 2018 and will continue to customer service each and everytime I've come in for car service and most recently car purchase. I've been a customer since 2018 and will continue to purchase future vehicles at the Mercedes-Benz of Silver Spring. More

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Edward Moore is an exceptional salesperson. He listens to his clients and provides excellent customer service. He listens to his clients and provides excellent customer service. More

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Edward was awesome. He kept me abreast on the status of my car. Even though he wasn’t feeling well, he pushed through his pain. He walked me around, showed me all the fe He kept me abreast on the status of my car. Even though he wasn’t feeling well, he pushed through his pain. He walked me around, showed me all the features on my vehicle. He gave me water and even offered me some of his grapes. I really enjoyed working with him. Because of Edward if ever and when ever I am asked my car, I am going to tell them if you are in the market for a Mercedes Benz, go to Mercedes Benz of Silver Springs and ask for Edward. More

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Thank Edward for your time, patience and expertise. We came back yesterday specifically to make sure we purchased our first Mercedes from you. Consider yourself part of the Harvey family. Wishing you t We came back yesterday specifically to make sure we purchased our first Mercedes from you. Consider yourself part of the Harvey family. Wishing you the best. Wendy & Cameron Harvey More

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The dealership was wonderful, the salesman and staff treated me well and were very friendly. treated me well and were very friendly. More

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professional atmosphere knowledgeable with good follow up and continued communication with their customers after their visits and continued communication with their customers after their visits More

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Great experience. Edward was extremely helpful and made our purchase go smoothly and easy, we definitely will return for our next car Edward was extremely helpful and made our purchase go smoothly and easy, we definitely will return for our next car More

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Edward, helped me to buyout my lease at the last minute after being quoted a large dealership fee from the initial dealership I was working with. Edward made this an easy experience. after being quoted a large dealership fee from the initial dealership I was working with. Edward made this an easy experience. More

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Everyone is very friendly and professional! I will refer friends and family to this dealership. Mr. Moore is brilliant! He was so honest and helpful that I not only left with my dream car, but I will refer friends and family to this dealership. Mr. Moore is brilliant! He was so honest and helpful that I not only left with my dream car, but also a new friend! Thank you all so much from the bottom of my heart! More

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