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Edward Fritts
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168 Reviews
Dealership Experience
2 yrs, 7 mos
168 Reviews
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168 Reviews of Edward Fritts
February 15, 2025
The service department and the sales department parts department and all of the technicians are the best. department and all of the technicians are the best. More
by NSHELD
Verified CustomerOther Employees Tagged: Michele Allen, Don Olson, Walter Schlener, Scott Snyder
December 19, 2024
November 2024 I went in to get a recall done on my Kia 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes and filters had to be changed Roughly. The charge was almost $1000. So I took my car in to another dealership near Philadelphia and they said that nothing had to be changed. They didn’t understand why Kia on Williamspenn Highway would tell me that. I am very disgusted with Kia and Williams Penn Highway. I will never go there again. I thought I could trust them but apparently not they did xxxxxxxx me trying to get $1000 from me and also I used to get free oil changes and now they will not give them to me. I don’t even know why I bought a car from them. Me and my husband bought five cars so far from that dealership and for them to screw me over it’s disgusting and take away my free oil changes just to change their company policy at a snap of a finger. I don’t play those games. I’m sorry but I love Kia cars, but I hate the dealerships now I’m trying to find another Kia dealership closer to home in the Lehigh Valley that will be honest with me. It was nice working with you guys but screw me over $1000 and take away my free oil changes. I’m disgusted. More
by mmbarbie
Other Employees Tagged: Michele Allen, Don Olson, Walter Schlener, Scott Snyder
December 01, 2024
Always exceptional service! Very professional and courteous! This is why I always come back here! Very professional and courteous! This is why I always come back here! More
by PELeimbach
Other Employees Tagged: Walter Schlener
November 30, 2024
Delays are not communicated. I was told my car would be ready in a few hours, but it required an extra day of work. No one called to tell us this. We called an hour before the sh I was told my car would be ready in a few hours, but it required an extra day of work. No one called to tell us this. We called an hour before the shop closed to see if we could pick up our car, only to find out repairs would be another day. Issues or updates on cars are not well documented. When I have called to get an update, there are limited or no notes on previous visits, and the representative has to track down people to get any information on my car. More
by ktorres6
November 29, 2024
Nice and quick with everything taken care of no problems. Wish the lounge was a little nicer, but overall not bad. Wish the lounge was a little nicer, but overall not bad. More
by chip.nataro.23
Other Employees Tagged: Michele Allen, Walter Schlener, Scott Snyder
November 25, 2024
The service department sucks. They did a terrible job on an oil change. Oil leaked all over my driveway and they promised to rectify the issue but they never return phone calls or They did a terrible job on an oil change. Oil leaked all over my driveway and they promised to rectify the issue but they never return phone calls or even answer the phone. I got traded in the car so I won't have to deal with them anymore. More
by charley.sandoval
Other Employees Tagged: Michele Allen, Walter Schlener, Scott Snyder
November 20, 2024
Awesome service team helped me save money wherever possible and got me out the door in no time! Thanks! possible and got me out the door in no time! Thanks! More
by CLAUDIO.M.STABILE
Other Employees Tagged: Michele Allen, Walter Schlener, Scott Snyder
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