Brown-Daub Kia

Professional and very helpful. It was a pleasure doing business with them and would recommend them to anyone looking for a great deal and service. It was a pleasure doing business with them and would recommend them to anyone looking for a great deal and service. More

After dealing with a different Kia dealership, which turned out to be a major disappointment, I decided to give Brown-Daub a try. Dealing with Warren Hillbish and Brandon Woodson was pleasant, both were turned out to be a major disappointment, I decided to give Brown-Daub a try. Dealing with Warren Hillbish and Brandon Woodson was pleasant, both were very professional and there was no pressure. They didn't have the car I was looking for and the next day I received a call informing me they found the car I wanted and could have it delivered to the dealership. During the buying process many team members , from the repair shop to upper management, helped me in one way or another. The whole dealership worked together like a well-oiled machine. Just like their website states: No hidden fees--No surprises--Just honest deals. I was exceptionally impressed with Brown-Daub Kia and would highly recommend this dealership. More

Bill was exceptional. I received outstanding service the exceeded all of my expectations. The process was flawless. I would definitely by my next vehicle from this locatio I received outstanding service the exceeded all of my expectations. The process was flawless. I would definitely by my next vehicle from this location and Bill my salesman. Thank you to all team members that made my experience memorable. More

November 2024 I went in to get a recall done on my Kia 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes and filters had to be changed Roughly. The charge was almost $1000. So I took my car in to another dealership near Philadelphia and they said that nothing had to be changed. They didn’t understand why Kia on Williamspenn Highway would tell me that. I am very disgusted with Kia and Williams Penn Highway. I will never go there again. I thought I could trust them but apparently not they did xxxxxxxx me trying to get $1000 from me and also I used to get free oil changes and now they will not give them to me. I don’t even know why I bought a car from them. Me and my husband bought five cars so far from that dealership and for them to screw me over it’s disgusting and take away my free oil changes just to change their company policy at a snap of a finger. I don’t play those games. I’m sorry but I love Kia cars, but I hate the dealerships now I’m trying to find another Kia dealership closer to home in the Lehigh Valley that will be honest with me. It was nice working with you guys but screw me over $1000 and take away my free oil changes. I’m disgusted. More

Gabriel, was my sales person. She was professional, knowledgeable and treated me with respect. Her patience and her understanding my needs for the right vehicle is why she made a She was professional, knowledgeable and treated me with respect. Her patience and her understanding my needs for the right vehicle is why she made a sale. Thank her for my purchase. More

Good communication and the ability to work with their customers and/or explain to them how they can work with the issue customers and/or explain to them how they can work with the issue More

The work done was timely, Edward kept me informed, and the cost was reasonable. Thanks the cost was reasonable. Thanks More

Dropped car off the night before, filled out paperwork asking for car by noon. After multiple calls, finally picked up the car around 5:30 PM!! And they still wanted to wash it, for which we had no more t asking for car by noon. After multiple calls, finally picked up the car around 5:30 PM!! And they still wanted to wash it, for which we had no more time to wait. If you are not going to honor the pick up time, take it off of the envelope!!! More

Always exceptional service! Very professional and courteous! This is why I always come back here! Very professional and courteous! This is why I always come back here! More

Delays are not communicated. I was told my car would be ready in a few hours, but it required an extra day of work. No one called to tell us this. We called an hour before the sh I was told my car would be ready in a few hours, but it required an extra day of work. No one called to tell us this. We called an hour before the shop closed to see if we could pick up our car, only to find out repairs would be another day. Issues or updates on cars are not well documented. When I have called to get an update, there are limited or no notes on previous visits, and the representative has to track down people to get any information on my car. More