Edward Berins

Bob went looking for exactly what I was looking for and found just that NX. He kept me informed and up to date, and did his best to calm my impatience. Historically, Bob has checked several times a year on found just that NX. He kept me informed and up to date, and did his best to calm my impatience. Historically, Bob has checked several times a year on my satisfaction with both my car and Lexus of Melbourne. Bob certainly does know the value of customer satisfaction. I would not only recommend Lexus of Melbourne to anyone but specifically recommend Bob when looking for a new car. More

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contacted me saying they have a lx600 that might become available if the customer doesn’t send the wire. And I received a text clearly saying the car is available now and can I send a wire. On 2/28/23 I wi available if the customer doesn’t send the wire. And I received a text clearly saying the car is available now and can I send a wire. On 2/28/23 I wired them $133,576.50 cash immediately same day. And they confirmed my wire is received. I was waiting on the notary and 4 business later I reach out to the internet manager and he said he’s been out the office. On Friday 3/3/23 5 days later I get a phone call saying the car was sold to another customer and I’m obviously unease that I send 133k cash to this dealership and they don’t have my car. Completely like a scam. The GSM Eddie never bother to call and I had to track him down and he was so rude and calls me a brat because I didn’t get what I want. The calls are recorded he literally said they received my wire first but told the other customer that they are giving them another day to send the wire. That’s so unethical if this dealership received my wire why would you tell the other customer to wire you as well? They should of told the other customer the car is sold they received my money. I would literally stay away because now I send them 133k and No car. They either sold to someone to get more money or they are out here trying to scam More

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Such a wonderful buying experience. The facility it's self is very nice. Bob and Alex were amazing explaining all the vehicles features. Highly recommended dealership. Lexus of Melbourn The facility it's self is very nice. Bob and Alex were amazing explaining all the vehicles features. Highly recommended dealership. Lexus of Melbourne will be my first option for my next vehicle. More

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Virginia is wonderful and Eddie and everyone at Lexus were great to work with! I had a low stress and pressure free buying experience. I love my new Lexus!!! were great to work with! I had a low stress and pressure free buying experience. I love my new Lexus!!! More

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Very Professional Team, Julia was very helpful and knowledgeable and made it easy to get started with our new SUV. knowledgeable and made it easy to get started with our new SUV. More

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Best experience ever in purchasing a new car ! The car is so amazing in all the technology and plug-in hybrid benefits in todays high fuel cost. The car is so amazing in all the technology and plug-in hybrid benefits in todays high fuel cost. More

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Thank you all for making our buying experience five stars. Bob was so kind and helpful. stars. Bob was so kind and helpful. More

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I've been pleased with your dealership and employees. I always recommend you to my friends. I always recommend you to my friends. More

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The most wonderful sales experience I have ever had!! Thank You Robert LeMar! Great experience and will highly recommend my sales associate and your wonderful dealership. Thank You Robert LeMar! Great experience and will highly recommend my sales associate and your wonderful dealership. More

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Keith was an amazing Sales person and helped answer all of my detailed questions about my new Lexus ES350. His professionalism and customer service were TOP NOTCH and what I’ve come to expect and appreciat of my detailed questions about my new Lexus ES350. His professionalism and customer service were TOP NOTCH and what I’ve come to expect and appreciate from the Lexus brand. He, as well as Jon and Eddie, were kind and spent all the time I needed to understand the numbers before leasing. I would say they went ABOVE AND BEYOND when it came to working with me on the deal. I’m very happy with my experience and it made driving to Melbourne from Orlando the best decision I’ve made. This is now my 4th ES and 6th Lexus in overall. Thank you everyone at Lexus of Melbourne! More

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