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Edgar Cruz
Edgar Cruz at Downey Hyundai

Edgar Cruz

Rental Manager

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
128 Reviews
4.4

128 Reviews

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128 Reviews of Edgar Cruz

January 29, 2026

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Employee Rating

Great service, reasonable pricing, awesome staff and team in service department. Had a minor service done for 289.99 and last service was an engine flush, transmission flush, oil change and tire rotation for More

by Jayalf491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Jan 29, 2026

Downey Hyundai responded

Thank you so much for the great review! We’re happy to hear you had a positive experience and felt the pricing was fair. It’s awesome to know your vehicle is running like brand new after the service—that’s exactly what our team strives for. We truly appreciate your trust in our service department and look forward to helping you again in the future!

January 27, 2026

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Employee Rating

Great service, communication and transparency. Will definitely be back again! One of the best services to date! More

by dewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Nancy Gonzalez

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Jan 27, 2026

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 23, 2026

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Employee Rating

Everyone is so friendly and energetic. I don't mind waiting there for few hours because I do enjoy staying there with music, positive vibes, coffee and people with smiles. More

by joo11442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Jan 23, 2026

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 21, 2026

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Employee Rating

The service staff are quite good and friendly, and very quick. I lake the Deal More

by javymtz59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Jan 21, 2026

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 09, 2026

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Employee Rating

Very satisfied with the service, anything I need is been very important to me and the people answered my questions. More

by BONITAESMIVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Downey Hyundai responded

Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 08, 2026

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Employee Rating

Low Stock Options settled for what ever Need more inventory for customers to be able to choose and have options More

by ruizbizz
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz

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Jan 11, 2026

Downey Hyundai responded

Thank you for your feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 06, 2026

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Employee Rating

The Hyundai team was very helpful and informative, very friendly and made sure i was comfortable with my visit More

by mightysnorlax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Jan 07, 2026

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 04, 2026

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Employee Rating

I get my car serviced here because the do a good job on it !! Always with courtesy and recommendations for anything my car may need !! More

by SPIKEYANDMARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Jan 04, 2026

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 28, 2025

Dealership Rating
Employee Rating

Very great customer service. Everyone was nice and welcoming and made sure to get down to what the issue was with the car and made sure to get it fixed and they were gracious eno More

by BDEH91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

Report | Print
Dec 28, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 27, 2025

Dealership Rating
Employee Rating

Excellent customer service every single time I get my car serviced there. Staff greets me with a smile and a a hello. Love getting my car serviced there . More

by JENNYRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor , Jordan and Tony are the best !!!

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Dec 27, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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