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Edgar Cruz
Edgar Cruz at Downey Hyundai

Edgar Cruz

Rental Manager

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
108 Reviews
4.4

108 Reviews

Write a Review

108 Reviews of Edgar Cruz

November 15, 2025

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Employee Rating

Very pleasant atmosphere,staff are great,very professional,and very kind,very attentive,overall great service. More

by ARTUROIRINEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Nancy Gonzalez, Marisol Victor

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Nov 15, 2025

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 09, 2025

Dealership Rating
Employee Rating

The people were very nice and helpful they also have a nice coustomer service area More

by louiecordova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Chris Estrada, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Nov 09, 2025

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 09, 2025

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Employee Rating

Good service professional technicians this dealer is beater than Cerritos and is close to my hom More

by cardenas-martin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 04, 2025

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Employee Rating

Excellent customer service friendly they found the solution with the problem with my car I recommend the place More

by ITSCORONATIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Nov 04, 2025

Downey Hyundai responded

Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 30, 2025

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Employee Rating

Friendly, good timing they explain everything that was going on in the car. The guy that helped me with very attentive when I told him that my car has been burning oil too fast that I have to bring it to More

by CMANCIA1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Duran

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Oct 30, 2025

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 24, 2025

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Employee Rating

Thank you for always taking care of my vehicle and for being excellent in your services. More

by NEYASENIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor , Monica

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Oct 26, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 20, 2025

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Employee Rating

Everyone at the service center was incredibly helpful and went above and beyond to help fix my car More

by medina5528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran

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Oct 20, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 17, 2025

Dealership Rating
Employee Rating

Wonderful to do business with. Very accommodate and profesional. Appreciate the flexibility and them going out way to accommodate a busy schedule. More

by RABBI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra

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Oct 17, 2025

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 14, 2025

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Employee Rating

I really appreciate the great work environment and associates and the service was great. They found the problem and took care of it. More

by pariacaldwell000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

Report | Print
Oct 14, 2025

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 12, 2025

Dealership Rating
Employee Rating

Best Service good staff the car is amazing i love this car i will offer to my friends More

by ARTGALSTYAN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

Report | Print
Oct 12, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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