Edgar Casahonda

Very friendly. And help full. An meet my need. Had a good selection of trucks And help full. An meet my need. Had a good selection of trucks More

by wshepard64 Verified Customer Verified Customer

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I really appreciated my salesman’s patience with me while I made my decision. The main thing I hate to hear when making a big purchase is, “what’s it going to take to get you into this car tonight.” I immedi I made my decision. The main thing I hate to hear when making a big purchase is, “what’s it going to take to get you into this car tonight.” I immediately stop thinking about buying anything and start thinking about my escape. My salesman was empathetic and allowed me the time I needed to make my decision. That was the driving force that made me buy my car from your dealership. I do feel as if my salesman might need more training on how your dealership does transactions, or maybe some of the other team members should explain more to the newer sales force when requesting documents. There were several situations where I would ask my salesman why do you need that from me and he would have to go ask why. Honestly, I felt like it was more of lack of team effort than a lack of experience from my salesman. I truly believe a little more team work would’ve prevented some, if not all of the bad experiences I had at QUEBEDEAUX. More

by kenfjoh Verified Customer Verified Customer

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Good service, car has had a couple problems now. Will have to take it in for the 2nd time now. Will have to take it in for the 2nd time now. More

by isaiahortiz3200 Verified Customer Verified Customer

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Excellent customer service. Very helpful and understanding on what I was looking for. Thankyou so much. Very helpful and understanding on what I was looking for. Thankyou so much. More

by mmzulema75 Verified Customer Verified Customer

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so far, Edgar has gone above and beyond to help me and take care of what I need to get into a vehicle. He’s very polite, professional, and very understanding of our situation. He definitely went out of take care of what I need to get into a vehicle. He’s very polite, professional, and very understanding of our situation. He definitely went out of his way to take care of us More

by royals.morales09 Verified Customer Verified Customer

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No good because they didn’t fix what was wrong with the truck ur service department is worthless truck ur service department is worthless More

by jesusrod4004 Verified Customer Verified Customer

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Pre-delivery vehicle maintenance documentation not provided as promised. To date dealer has been non-responsive to this request. no accommodation to provide discount pricing for a second key fob. provided as promised. To date dealer has been non-responsive to this request. no accommodation to provide discount pricing for a second key fob. More

by tedherner Verified Customer Verified Customer

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Was a great experience! There was no pressure and they helped me with everything I needed and I got exactly what I wanted! There was no pressure and they helped me with everything I needed and I got exactly what I wanted! More

by jonathan-felix Verified Customer Verified Customer

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I was sold a car with a bad water pump honestly I would never recommend this place to someone everytime I tried to call to get them to make it right they always told me to call back I’m in the military so never recommend this place to someone everytime I tried to call to get them to make it right they always told me to call back I’m in the military so I will be letting my people on base know to not do business with them. More

by chrisramirez_24 Verified Customer Verified Customer

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I Had great service experience with Marcella & the financial team as well. Will definitely recommend financial team as well. Will definitely recommend More

by icelayanez Verified Customer Verified Customer

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