Eddie Vellega | Page 2

Went in for some warranty work. Service Mgr and his team took care of everything. Once again, McGrath City comes through. Service Mgr and his team took care of everything. Once again, McGrath City comes through. More

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Awesome - Professional - LOTS OF LOVE AND PATIENCE ……. Tolerate customers who need that extra assurance 💪🏽❤️…. Thanks 😊 Tolerate customers who need that extra assurance 💪🏽❤️…. Thanks 😊 More

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The manager who works there is service and repair is a very incompetent and unpleasant. very incompetent and unpleasant. More

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Always great service! Everybody there is friendly, courteous, and professional. A special thanks to Eddie V. who has never steered me wrong! Everybody there is friendly, courteous, and professional. A special thanks to Eddie V. who has never steered me wrong! More

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Amazing service. Powerful teamwork. Clean and fast. Love the environment. They give more information and recommendations about what vehicle needs Powerful teamwork. Clean and fast. Love the environment. They give more information and recommendations about what vehicle needs More

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Horrible communication, no sense of urgency for the customer, no courtesy of anything from them not sure if they know the sense or meaning. customer, no courtesy of anything from them not sure if they know the sense or meaning. More

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Top-notch customer service and quality repairs. David was absolutely phenomenal. Total professionalism, courtesy and follow through. I highly recommend this dealership for your service needs. David was absolutely phenomenal. Total professionalism, courtesy and follow through. I highly recommend this dealership for your service needs. More

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Nice place but need to work on time management , but personal is very nice , Courteous personal is very nice , Courteous More

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Engine died, they refused to replace under warranty since I could not provide maintenance records from 2017 & 2018. Engine failure is a known issue as there was a class action lawsuit. After 3 months I had t I could not provide maintenance records from 2017 & 2018. Engine failure is a known issue as there was a class action lawsuit. After 3 months I had to get my lawyer involved and engage arbitration. Finally after 5 months they approved the engine replacement, but then took them 9 weeks to complete the replacement. They had my vehicle for 172 days, over a year and a half!!! When I picked up my truck it was so dirty, not even a courtesy wash. The upsetting part is that two months into having no car, I spoke to 3 salesmen and asked for a trade in value so I can upgrade my truck. None ever called me back. Then in April I spoke to a manager Leif Foss who promised to call me back. After a couple email exchanges he stopped responding. I emailed him 5 times and a couple of voicemails and nothing from him. I really need to upgrade my truck as our family grew, but lost all confidence in Hyundai especially this dealership. More

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Great place, I both bought a car here and do service as well. It is always a good experience. well. It is always a good experience. More

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