Eddie Thornton

I was impressed with the professionalism and efficiency of my sales representative Eddie. He listened and made the transaction quick and easy. Very happy. of my sales representative Eddie. He listened and made the transaction quick and easy. Very happy. More

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Eddie T was so helpful! He made my car buying experience such a smooth and easy process! He went over all the vehicles functions and set everything up with me before I left He made my car buying experience such a smooth and easy process! He went over all the vehicles functions and set everything up with me before I left the dealership. More

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We recently purchased a hybrid vehicle from Jim Ellis Kia and worked with Eddie Thornton—he was incredibly helpful, knowledgeable, and made us feel comfortable throughout the process. Big thanks to him! T and worked with Eddie Thornton—he was incredibly helpful, knowledgeable, and made us feel comfortable throughout the process. Big thanks to him! That said, the dealership’s processing and financing workflow was slower than expected. We arrived around 5pm already pre-approved and ready to go (no haggling), but didn’t leave until 9pm. That’s a long time for a straightforward purchase. One standout positive: Jim Ellis Kia seems to be the only dealership within 50 miles consistently stocking electric and hybrid vehicles, which is a huge plus if you’re in the market for one. Overall, great inventory and helpful salespeople—just be prepared for a longer wait during paperwork More

by LENFONTES Verified Customer Verified Customer

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Eddie demonstrated a well customer service professionalism in working me through both the manual of my car and also my expectations of the car performance. He also work me through various time professionalism in working me through both the manual of my car and also my expectations of the car performance. He also work me through various time of services provided by Jim Ellis More

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Great service - they really looked out for me! I purchased a new car but shortly saw issues with it. I returned the car to Jim Ellis for inspection, and long story short, it needed to be replaced. I purchased a new car but shortly saw issues with it. I returned the car to Jim Ellis for inspection, and long story short, it needed to be replaced. They were thorough in the inspection and came to the conclusion it needed to be replaced. I appreciate the transparency and communication. More

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I stopped by Kia initially just to test a hybrid car option. Eddie was very informative and recognized the car options that fit my description. His honest feedback on the cars really secured my decision option. Eddie was very informative and recognized the car options that fit my description. His honest feedback on the cars really secured my decision to buy one. He walked me through the process, being transparent throughout. I appreciate the transparency as it really made me feel confident in my decision to purchase the car. He was open about the car itself and provided great insight on the purchasing process. More

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Eddie is the absolute best! He turned around what could have been the worst dealership experience in my life. Eddie bent over backwards to try and correct what the GM did to me He turned around what could have been the worst dealership experience in my life. Eddie bent over backwards to try and correct what the GM did to me and my family. The only way I would go back to Jim Ellis is if I knew I would have Eddie in my corner. More

by Kenneth Jones Verified Customer Verified Customer

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Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22 Verified Customer Verified Customer

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Our sales person, Eddie Thornton, was great to work with. Very responsive, no pressure & explained everything in detail about our new car. Very responsive, no pressure & explained everything in detail about our new car. More

by jennadixon Verified Customer Verified Customer

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Sales rep was easy to work with and responded promptly to requests. We were able to reach a deal quickly. requests. We were able to reach a deal quickly. More

by Jeremy Verified Customer Verified Customer

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