Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 16

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
361 Reviews

Employee Video

4.6

361 Reviews

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361 Reviews of Ed Rubenfeld

July 07, 2025

Dealership Rating
Employee Rating

After having an appointment it took 3 hours to do soil change ! Might go somewhere else More

by DUSARA113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Jul 07, 2025

Lexus of North Miami responded

Thank you for bringing your negative experience to my attention. I will share this with my team so we can strive to improve our service, but in the meantime, would you please consider reaching out to me directly? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 05, 2025

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The service was quick and excellent. Great service advisor and comfortable waiting area Thank you More

by VIK.DRUKKER
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2025

Lexus of North Miami responded

It means so much to us to see your review! Thanks from the team at Lexus of North Miami.

July 04, 2025

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Employee Rating

I am always so thrilled that I have Bobby taking care of my vehicle all the time! I will be back for tires soon. More

by CHARLOTTEBARRONMIAMI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 07, 2025

Lexus of North Miami responded

Thank you for your confidence in Bobby and the team here at Lexus of North Miami, Charlotte! We're happy to read this feedback and look forward to welcoming you back in the future.

June 29, 2025

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It took 3 hours to chain the oil and rotate the wheels. Was really to much More

by keniaespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Jul 02, 2025

Lexus of North Miami responded

I'm very sorry to hear about the delays you encountered and want to thank you for your patience and understanding. This feedback will be shared with our team for future improvements, and I encourage you to reach out if you'd like to discuss these or any additional concerns further. Best, Ed Rubenfeld - Service Manager - 305-372-3747

June 29, 2025

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Perfect service, I appreciate it Exactly recommend your service Thank you so mush for everything See you next time More

by niyazkuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 02, 2025

Lexus of North Miami responded

Thank you for the kind words! We're elated to hear that you had a great experience with Lexus of North Miami. Looking forward to seeing you again soon!

June 28, 2025

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No drama, just good service. C x x x x x x x x x More

by LTPATMIAMI
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Service Time
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Recommend Dealer
Yes
Jul 01, 2025

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami this review!

June 27, 2025

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Employee Rating

My advisor Ramon was excellent with me. Very kind very patient and always answers you back quickly. He deserved the credit even though the ticket is under Chris. Ed is always willing to wor More

by lstepens
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramón new advisor

Jul 01, 2025

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami. We're glad to hear that Ramon and Ed provided excellent service, though we apologize for the oversight regarding your car's readiness. Your feedback is valuable, and we'll ensure our team double-checks everything in the future!

June 27, 2025

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Employee Rating

My customer service and overall experience was excellent. Nothing more to say at the present time. More

by rpancer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Lexus of North Miami responded

Thank you for your confidence in Lexus of North Miami, and for your business. We are grateful to have you as a customer!

June 25, 2025

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Employee Rating

The Service team at Lexus of North Miami always shines! From the time they take your keys to speaking with the service tech, I’ve always had a great experience. They truly make a task I usually dread seaml More

by danj817
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jun 25, 2025

Lexus of North Miami responded

We're happy to hear that our service team at Lexus of North Miami consistently provides you with a seamless and pleasant experience. Thank you for sharing your positive feedback, and we look forward to continuing to serve you!

June 24, 2025

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Employee Rating

Always a pleasure to visit. . Very professional staff and the dealership tries to accommodate your needs as best possible.. More

by glamoruso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jun 25, 2025

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami provided professional service and met your needs. We look forward to welcoming you back soon!

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