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Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA
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Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
284 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

284 Reviews

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284 Reviews of Ed Barnes

March 08, 2025

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Employee Rating

Great service, great communication throughout the time they had the vehicle and they are always very focused on customer satisfaction. More

by STUARTSCRUGGS
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Recommend Dealer
Yes
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February 27, 2025

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Always a great time at Jim Ellis. The work is great all the time. Never have worry that works was not done correctly. Love the dealership. They treat you like family. More

by Pat Savage
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Recommend Dealer
Yes
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Mar 02, 2025

Jim Ellis Buick GMC Mall of GA responded

Pat, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2025

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Muy confiable y un servicio perfecto me arreglaron mi carro y ahora está en perfecto estado More

by Angel Gomez
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Recommend Dealer
Yes
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Feb 26, 2025

Jim Ellis Buick GMC Mall of GA responded

Ángel, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

February 20, 2025

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I won’t be back. Came at 9. Ed tells us 2.5 hours. Left at 3:30. More

by nhernandez132
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Prayor

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Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi there, I would like to get some more details about your experience with us. Please contact us at (770) 872-0884 when you have an opportunity, and we will be more than happy to try and turn your experience around.

February 20, 2025

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Mr Barnes did a great job. He was courteous and followed up on my services! More

by Jem1945
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

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Employee Rating

The issue was difficult to figure out, but they figured out what the problem was with my son‘s Chevy, Colorado and repaired it. They had to keep it about a week, but Ed Barnes kept me informed. Very happy More

by Rex
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Service Time
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Recommend Dealer
Yes
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Feb 21, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us!

February 18, 2025

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Employee Rating

Very professional always courteous, knowledgeable, tiller and fast service. Alwayss a good and relaxing stresses experience More

by MOSKONE
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Workmanship
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Recommend Dealer
Yes
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Feb 21, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 13, 2025

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Employee Rating

Brandon was great to work with! Very happy as always. We love Jim Ellis service department More

by justind47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Feb 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2025

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Charles and the other Service members are always attentive. They explain everything in great detail. More

by RREBSTOCK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Feb 07, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

January 31, 2025

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Employee Rating

The whole crew was very professional, timely and very informative about the problem I was having with my vehicle More

by BEBOBOYS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Feb 03, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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