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Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA
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Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
291 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

291 Reviews

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291 Reviews of Ed Barnes

April 07, 2025

Dealership Rating
Employee Rating

Very professional and thorough. Explain service needed very well and give cost before service is performed. We trust them with our vehicles. More

by reperry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 31, 2025

Dealership Rating
Employee Rating

This is the best dealership. Always a great experience when I go there. I will also refer them to friends More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Jovan Riley

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Apr 06, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

March 27, 2025

Dealership Rating
Employee Rating

Great. Best dealer service experience Ed was super accommodating and an expert in his assistance. More

by WZPARSONS
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Mar 30, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Dealership Rating
Employee Rating

Easy to deal with. Dropped off my car for recalls. Informative and quick service. Ed was very friendly. Answered all my questions. More

by clmorris415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo

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Mar 30, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

Dealership Rating
Employee Rating

Brought a clean truck with no issues. 6500 miles. Dealer decided to top off my DEF fluid even though I didn’t ask. Came back to pick up my truck and it was dirty and they spilled corrosiv More

by dsmyrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 26, 2025

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

March 17, 2025

Dealership Rating
Employee Rating

Service department is efficient at getting customers in quickly. Courteous reception and a great follow up. More

by Cogs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2025

Dealership Rating
Employee Rating

Ed is very prompt to respond and Service is always reliable so far from Jim Ellis. Thanks More

by reperry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

March 14, 2025

Dealership Rating
Employee Rating

Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here More

by dre3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose, Melissa Toole, Brandon Cannon, Charles Prayor, Tom Floystrop

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Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2025

Dealership Rating
Employee Rating

Great service, great communication throughout the time they had the vehicle and they are always very focused on customer satisfaction. More

by STUARTSCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Dealership Rating
Employee Rating

Always a great time at Jim Ellis. The work is great all the time. Never have worry that works was not done correctly. Love the dealership. They treat you like family. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2025

Jim Ellis Buick GMC Mall of GA responded

Pat, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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