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Ed Barnes
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267 Reviews
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ASE Certified Service Advisor
267 Reviews
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267 Reviews of Ed Barnes
December 31, 2024
Sami and David are the dynamic duo. They go the extra mile to make sure the customer is happy. They go the extra mile to make sure the customer is happy. More
by STEVE
Verified CustomerOther Employees Tagged: Jason Dowdy, Sami Karaki, Joe Marengo, David Estrella , Ken in finance is also amazing.
December 22, 2024
I had a remote starter put on my truck. Brandon help me with information because the first order was not with the wireing harness. He helped me on what to get. Brandon help me with information because the first order was not with the wireing harness. He helped me on what to get. More
by bobgrier2897
Other Employees Tagged: Brandon Cannon
December 21, 2024
My service advisor is Melissa Toole, she has been great to work with. The service team at Jim Eliis has done good work on my cars at a fair price. Over the years any issues they have addressed was repaire to work with. The service team at Jim Eliis has done good work on my cars at a fair price. Over the years any issues they have addressed was repaired right the first time! I have not had to return for a follow up fix. More
by DAVEYR
Other Employees Tagged: Sami Karaki, Melissa Toole
December 21, 2024
They sent me an estimate for my car at 15000 plus! They only offered 13000 They only offered 13000 More
by GERONIMO1946
Other Employees Tagged: Charles Prayor
December 16, 2024
Ed didn't even acknowledge that I walked in the door. He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with you in a moment but instead he said nothing. Another service member acknowledged that we were there and when I told them what car we were there about then Ed piped up. While our battery was replaced we are still having an issue with some electrical clicking noise and had to take the vehicle back it is currently there now. Buick dealerships used to be top notch now they are no better than anything else. More
by Steve
Other Employees Tagged: Brandon Cannon
November 23, 2024
Great knowledge, efficient with my time, service center is amazing. I would recommend them to everyone! is amazing. I would recommend them to everyone! More
by kurtarseneau
Other Employees Tagged: Richard Newton
November 21, 2024
Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They said may take 4hrs, was done in 2hrs. Got my keys and off we went. I came here after a horrible experience at Rick Hendrick GMC in Duluth where they cant even return phone calls let alone say a part is on back order and somehow Jim Ellis had it in 1day. More
by DIXIT
Other Employees Tagged: Ron Gay, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Brandon Cannon, Charles Prayor, Tom Floystrop
November 13, 2024
Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to check their work More
by MFELG995
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