Dwayne Reyes
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
89 Reviews
Write a Review89 Reviews of Dwayne Reyes
December 14, 2024
Took my new used car in for a few things. They had to keep my car longer than expected but compensated me for a rental car each day beyond the original number of days my repairs were supposed They had to keep my car longer than expected but compensated me for a rental car each day beyond the original number of days my repairs were supposed to take, so that was fantastic. They kept me informed each day of the progress. Great service and great work. More
December 10, 2024
Had my 2017 Prius C (90k miles) from 11/11/24 to 12/6/24. Communication was very limited throughout. Gave me a vague explanation for how they diagnosed the brake booster and brake booster assembly as the pro Communication was very limited throughout. Gave me a vague explanation for how they diagnosed the brake booster and brake booster assembly as the problem. Would not tell me the computer codes the car had. I feel like this service should’ve been covered by Toyota’s Customer Support Program 24TE01, but instead had to pay $3,781.12. Bought my car new in 2017. Will not buy a new Toyota again. More
December 01, 2024
Dwayne put it all together for me quickly. He helped me decide to get my 30K service and offered a rental so that I could get some errands accomplished and return later that day. Nice surpris He helped me decide to get my 30K service and offered a rental so that I could get some errands accomplished and return later that day. Nice surprise, The rental I got was a beautiful new Corolla and I was very impressed. My next car maybe? Thanks for the great service. I’ll be back. More
November 14, 2024
Been coming here for years! Love this place and their staff! I'll keep coming back here for both of my Toyota's. Love this place and their staff! I'll keep coming back here for both of my Toyota's. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Priscilla Camacho, PEDRO VALENCIA MENDOZA, Angel Cruz, Norbert Santos
October 23, 2024
I am satisfied with there service, they do inspections during the oil change, tell to the customer during the oil change, tell to the customer More
Other Employees Tagged: Mike Latham, Lee Reloza, Val Valadez, Priscilla Camacho, Karina Gonzalez, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Angel Cruz
October 21, 2024
Expected detailed review of auto, (brakes, Fluids, tires etc), did not receive. Later found out I had to request. All previous Toyota Dealers did this as normal. Would like to have had service options ex etc), did not receive. Later found out I had to request. All previous Toyota Dealers did this as normal. Would like to have had service options explained. Also thought I had asked for 150,000 service, as I had waited for service for 3 hours did not stick around to discuss. More
October 19, 2024
It was Expensive but I felt like I could trust the dealer vs a local. vs a local. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Priscilla Camacho, Karina Gonzalez, Jason Saephanh, QERIM RACAJ, Angel Cruz, Norbert Santos
October 08, 2024
Service took too long for just oil &inspection two hours. Since Kit left not the same turn around Since Kit left not the same turn around More
Other Employees Tagged: QERIM RACAJ