Dwain Lefebre

Service was exceptional and the staff was very friendly and informative when it came to the service provided to my vehicle. and informative when it came to the service provided to my vehicle. More

by jjrcurtis Verified Customer Verified Customer

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They made me feel like they were happy to see me when I walked in! walked in! More

by TL Verified Customer Verified Customer

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They got me right In and found out what the problem was and fixed it immediately. and fixed it immediately. More

by STEPHANIETJACOBS Verified Customer Verified Customer

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stop by on a late Saturday un announce, serv ice adviser plugged the computer to the truck, went in and found the reason for xx engine light. Advised to call and make appointment Monday morning, confirmed f plugged the computer to the truck, went in and found the reason for xx engine light. Advised to call and make appointment Monday morning, confirmed for Wednesday, brought in issue was under warranty, pickup on Friday. CAN NOT BE ANY EASIER TO DEAL WITH A DEALERSHIP! More

by ljhaydel Verified Customer Verified Customer

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Crown Buick’s service center has never been a favor of mine. It’s gotten better over the years but it’s still not GMC excellence. mine. It’s gotten better over the years but it’s still not GMC excellence. More

by BERNADASB Verified Customer Verified Customer

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Dwain Lefebre went above and beyond and really delivered. He runs a clean and efficient service desk. He has been with the dealership for years and his pride and efficiency in his work is commensurate. He de He runs a clean and efficient service desk. He has been with the dealership for years and his pride and efficiency in his work is commensurate. He delivered on service and was able to get me in and out faster than expected. Great experience. I was most pleased to also be able to celebrate the 50th anniversary of the dealership with Kirk Groetsch, who really cares about his dealership and his customers. It is truly a family affair for him. More

by GAM Verified Customer Verified Customer

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Very good visit . I brought the car in the morning and they called me after lunch to pick it up I brought the car in the morning and they called me after lunch to pick it up More

by MELIPARI Verified Customer Verified Customer

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I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More

by MTHOMAS1989 Verified Customer Verified Customer

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Great service team at Crown Buick. Staff were very helpful and service was great. Highly recommend Staff were very helpful and service was great. Highly recommend More

by gerardramos27 Verified Customer Verified Customer

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Service could not determine the cause of our problem and did not properly correct it. Did not offer suggestions on what to do if it happens again. did not properly correct it. Did not offer suggestions on what to do if it happens again. More

by DKELLE Verified Customer Verified Customer

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