Drew Zimmerman

The dealership staff was punctual, efficient and thorough. We would use their services in the future. thorough. We would use their services in the future. More

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I always receive excellent service at Parks Lincoln Tampa. My service advisor Drew is always extremely informative and courteous. I will continue to have my vehicle serviced at parks for a long time . Tampa. My service advisor Drew is always extremely informative and courteous. I will continue to have my vehicle serviced at parks for a long time . More

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Received a car in September and have had problems since. Brought to dealership within the first month of purchase with a messed up rear camera, no fully functioning key fob and only one works but was given Brought to dealership within the first month of purchase with a messed up rear camera, no fully functioning key fob and only one works but was given 3. Just to also find out and be told that there was no full check up on the car. Car sat at dealership for 3 days with no service done to it and being told that nothing was covered under my warranty. Soon after that I continued to have issues with the sun roof stuck open and when I brought to the Wesley chapel location to not even fully close so living in Florida during rainy season just bring water right into my car. I’m so tired of this car that at this point I just want to return the car and get a new car with a different dealership all together. I’ve mentioned these issues with the dealership since day one of owning the car More

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Park’s Lincoln never disappoints, my Advisor Dru advised me to purchase an Extended Warranty when I paid off my car. Today it saved me from a 5,000 repair. I paid 107..00 and had a lovely ☺️ rental! You g me to purchase an Extended Warranty when I paid off my car. Today it saved me from a 5,000 repair. I paid 107..00 and had a lovely ☺️ rental! You guys ROCK! More

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I am honestly disappointed with the service center at this location. While the techs and advisors at the Service Dept. are friendly and professional the length of time to repair identified issues is a bi this location. While the techs and advisors at the Service Dept. are friendly and professional the length of time to repair identified issues is a bit ridiculous. On two separate occasions I have showed up to this dealership, demonstrated the problems with the interior/screen rattling, demonstrated how to stop the noise, and have had to wait at least a day and a half for repair with minimal information. Each time I was updated another half day was tacked on in which I would be able to pick up the vehicle. If this is the norm, then I apologize for the ignorance on how Service is conducted at Lincoln. My new 2023 Corsair started giving me rattling issues at just 300 miles. A vehicle you are dropping 41-60k USD on is giving you quality issues within the first week of ownership. I cant even imagine customers dropping 70-90k and going through my experience, Id be livid. If these were repaired in a timely fashion I would overlook it but 2x now my vehicle sits for an entire day and a half for no good reason. Again, the staff is great but personally I would not recommend anyone to purchase a Lincoln product. The quality is disappointing and the time for quality related repairs is even worse. It seems like Lincoln is a manufacturer that has the build now fix later approach. Had I known this is how it would be I would never have purchased this. If you don't believe, me test drive a used Lincoln and listen to the symphony of rattles, creaks, and pops because that is what your future holds with Lincoln. You decide if you want to test that 4 year warranty out. More

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Parks Lincoln provides an excellent customer experience from Sales to Service. Every representative I’ve encountered has been very helpful and responsive. from Sales to Service. Every representative I’ve encountered has been very helpful and responsive. More

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The service advisors are very pleasant and knowledgeable when it comes to service. I enjoy every service I receive when it comes to service. I enjoy every service I receive More

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Find they are courteous in greeting , efficient , respectful — service person informative on what happening with service. Wait time is good. respectful — service person informative on what happening with service. Wait time is good. More

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Everyone at Parks Lincoln is very professional and helpful. I have had some warranty and collision issues and they were all resolved timely and with ease. The valet service is SO helpful. I’m so happy helpful. I have had some warranty and collision issues and they were all resolved timely and with ease. The valet service is SO helpful. I’m so happy to be a Lincoln owner! I’ll always choose to go to Parks a Lincoln for all of my car services. More

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She is alway pleasant dealing with her, professional, polite and has knowledge about what she does! I believe she is a very important asset for this dealership. I give her 5 Gold Stars! polite and has knowledge about what she does! I believe she is a very important asset for this dealership. I give her 5 Gold Stars! More

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