Dealership Experience
9 yrs, 3 mos
891 Reviews
Write a Review891 Reviews of Drew Ricci
May 13, 2020
Routine Maintenance Our service tech was wonderful. Very knowledgable, explained additional work needed, why it was needed and cost, before proceeding. Had the car ready Our service tech was wonderful. Very knowledgable, explained additional work needed, why it was needed and cost, before proceeding. Had the car ready when requested even with the additional work to be done. Highly recommend this tech and dealership! More
Other Employees Tagged: Michael Kandalaft
May 13, 2020
Routine Maintenance My recent service experience at this service center was very efficient and pleasant. Drew is easy to work with and I enjoy dealing with him. My recent service experience at this service center was very efficient and pleasant. Drew is easy to work with and I enjoy dealing with him. More
May 13, 2020
Great TDI Service Just got my Jetta TDI back from service. Drew Ricci handled the entire process like a true professional. He made sure my car was properly fixed and pr Just got my Jetta TDI back from service. Drew Ricci handled the entire process like a true professional. He made sure my car was properly fixed and provided me with a loaner for the time it was in the shop. Can't recommend highly enough. Thanks Drew! More
April 21, 2020
Satisfying Visit The work I had done was expertly rendered and accurate. Staff is always ready to provide updates and give information in a timely manner. Excellent se The work I had done was expertly rendered and accurate. Staff is always ready to provide updates and give information in a timely manner. Excellent service. More
Other Employees Tagged: Michael Kandalaft, Matt Pitts
April 15, 2020
Excellent service knowledgable staff A good experience. Service is quick and the work is accurately done. The staff is friendly and always willing to answer questions about the work. Pric A good experience. Service is quick and the work is accurately done. The staff is friendly and always willing to answer questions about the work. Pricing is fair, good value for the money spent. More
Other Employees Tagged: Michael Kandalaft, Matt Pitts
April 10, 2020
Good service as always! I've never had a problem with the service or sales department here. Always prompt service with good communication! I've been a customer since 2014. I've never had a problem with the service or sales department here. Always prompt service with good communication! I've been a customer since 2014. More
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
April 09, 2020
Drew and the service team were very helpful and able to be flexible at a time when I had a work schedule that conflicted with service hours. Drew helped me coordinate after hours drop off and pick up, than be flexible at a time when I had a work schedule that conflicted with service hours. Drew helped me coordinate after hours drop off and pick up, thank you! More
April 07, 2020
The people at Wellesley Volkswagen are so nice and very helpful. They are very accommodating and very good at explaining what needs to be done on my vehicle. helpful. They are very accommodating and very good at explaining what needs to be done on my vehicle. More
Other Employees Tagged: Matt Pitts
April 02, 2020
Will I buy another car here … most definitely I purchased two cars from this dealership ages ago … and when I was in the market for another VW I was delighted (and most pleasantly surprised) to fi I purchased two cars from this dealership ages ago … and when I was in the market for another VW I was delighted (and most pleasantly surprised) to find they were still here and still as exceptional as ever! My salesperson, Andreas, was unusually bright, knowledgeable, efficient, honest, patient and kind …. a pretty unusual combination in any human! And because the last year was exceptionally complicated and challenging for me, Andreas had to have the patience of Job … and he did! He let nothing stand in the way of giving me the best advice and sticking with me until I ended up with the exact car we (together) determined was best for me. He even found the 'rare' color combination I really wanted but was not thinking we would find, and made sure I got a really good deal! And even with all the complications of the Corona Quarantine in place, the wonderful folks in the service department went WAY our of their way to make sure I was able to get my appointment when it was time. Will I buy another car here … most definitely! Do I strongly recommend this dealership to all my friends and family … most definitely! More
Other Employees Tagged: Andreas Becker, Karl Christ , Finance Manager
March 31, 2020
The team at Wellesley VW provides great service and is very helpful. I’ve taken my car there several times to have things checked or just to get their opinion on something. They’re very honest and will co very helpful. I’ve taken my car there several times to have things checked or just to get their opinion on something. They’re very honest and will communicate what is being done. More
Other Employees Tagged: Matt Pitts

