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Drew Ricci
857 Reviews
Dealership Experience
9 yrs
857 Reviews
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857 Reviews of Drew Ricci
April 15, 2020
Excellent service knowledgable staff A good experience. Service is quick and the work is accurately done. The staff is friendly and always willing to answer questions about the work. Pric A good experience. Service is quick and the work is accurately done. The staff is friendly and always willing to answer questions about the work. Pricing is fair, good value for the money spent. More
by billc508
Verified CustomerOther Employees Tagged: Michael Kandalaft, Matt Pitts
April 10, 2020
Good service as always! I've never had a problem with the service or sales department here. Always prompt service with good communication! I've been a customer since 2014. I've never had a problem with the service or sales department here. Always prompt service with good communication! I've been a customer since 2014. More
by michaelkoker
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
April 09, 2020
Drew and the service team were very helpful and able to be flexible at a time when I had a work schedule that conflicted with service hours. Drew helped me coordinate after hours drop off and pick up, than be flexible at a time when I had a work schedule that conflicted with service hours. Drew helped me coordinate after hours drop off and pick up, thank you! More
by jessdu112
April 07, 2020
The people at Wellesley Volkswagen are so nice and very helpful. They are very accommodating and very good at explaining what needs to be done on my vehicle. helpful. They are very accommodating and very good at explaining what needs to be done on my vehicle. More
by JMTALANIAN
Other Employees Tagged: Matt Pitts
April 02, 2020
Will I buy another car here … most definitely I purchased two cars from this dealership ages ago … and when I was in the market for another VW I was delighted (and most pleasantly surprised) to fi I purchased two cars from this dealership ages ago … and when I was in the market for another VW I was delighted (and most pleasantly surprised) to find they were still here and still as exceptional as ever! My salesperson, Andreas, was unusually bright, knowledgeable, efficient, honest, patient and kind …. a pretty unusual combination in any human! And because the last year was exceptionally complicated and challenging for me, Andreas had to have the patience of Job … and he did! He let nothing stand in the way of giving me the best advice and sticking with me until I ended up with the exact car we (together) determined was best for me. He even found the 'rare' color combination I really wanted but was not thinking we would find, and made sure I got a really good deal! And even with all the complications of the Corona Quarantine in place, the wonderful folks in the service department went WAY our of their way to make sure I was able to get my appointment when it was time. Will I buy another car here … most definitely! Do I strongly recommend this dealership to all my friends and family … most definitely! More
by lifeisgrand444
Other Employees Tagged: Andreas Becker, Karl Christ , Finance Manager
March 31, 2020
The team at Wellesley VW provides great service and is very helpful. I’ve taken my car there several times to have things checked or just to get their opinion on something. They’re very honest and will co very helpful. I’ve taken my car there several times to have things checked or just to get their opinion on something. They’re very honest and will communicate what is being done. More
by cjleonard93
Other Employees Tagged: Matt Pitts
March 27, 2020
Battery Replacement They are very pleasant and make the wait time tolerable. The dealership is very clean and offers amenities. I felt confident they take appropriate mea They are very pleasant and make the wait time tolerable. The dealership is very clean and offers amenities. I felt confident they take appropriate measures to make sure their facility is properly cleaned, especially at this time. More
by ANDERSONBABS
March 25, 2020
Drew was excellent. My car was towed in needing a new tire: immediate attention, super friendly. He even offered to personally drive me back to Needham but it wasn’t necessary. tire: immediate attention, super friendly. He even offered to personally drive me back to Needham but it wasn’t necessary. More
by EDWARDZAVAL
March 20, 2020
Service visit I had an excellent service visit with a place to wait that was clean and comfortable and had a workstation with the ability to plug in my laptop and w I had an excellent service visit with a place to wait that was clean and comfortable and had a workstation with the ability to plug in my laptop and work. Drew was very friendly and got all promised finished in a timely manner. They even automatically worked in a recall item that I had only become aware of the same day the service was scheduled. I was thankful not to have to go back for that. More
by ddalton2
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