Drew Poppler
Drew Poppler at Folsom Lake Nissan

Drew Poppler | Page 7

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.9
85 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

21 yrs, 5 mos

4.9

85 Reviews

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85 Reviews of Drew Poppler

July 29, 2026

Dealership Rating
Employee Rating

This dealership was helpful, timely and easy to work with. Their feedback time was accurate and they provided a text with video and maintenance inspection. More

by Tresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Folsom Lake Nissan responded

Thanks for mentioning how responsive and prompt Drew and our team were during your Pathfinder service. We’re glad the video update and inspection summary kept you in the loop. We appreciate you trusting us with your Nissan and look forward to assisting you again.

July 29, 2026

Dealership Rating
Employee Rating

The service and maintenance department of this dealership is very organized, professional and communicates well with customers More

by BUZZOOM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Folsom Lake Nissan responded

We appreciate your five-star feedback. Drew and our service team are glad the organization and communication met your expectations during your Nissan Rogue maintenance. We look forward to helping with your vehicle’s needs again soon.

July 28, 2026

Dealership Rating
Employee Rating

We had a wonderful experience at nissan. customer service was exceptional. They put on my new tires quickly and provided us with a detailed video with the work that was done.highly recommende More

by marlacollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Folsom Lake Nissan responded

What a pleasure to hear how quickly our team installed your new tires on your Mazda and provided a detailed video of the work. Thank you for recommending us for maintenance needs. We look forward to helping with your CX-90 PHEV again.

July 24, 2026

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Great service from the top down. Drew gave prompt service as soon as my front tires hit the service drive. Kept me informed to the problems and fixes to my truck. Definitely recommen More

by SCALORAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Folsom Lake Nissan responded

Thank you for highlighting the prompt service Drew provided when you arrived. We’re glad our team kept you informed about the issues and fixes for your Nissan Titan. We appreciate your recommendation to those in Sacramento seeking dependable automotive care.

July 23, 2026

Dealership Rating
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Jeff did an excellent job in taking care the issues with my pathfinder, he did above and beyond . More

by Jon1019
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

Jul 23, 2026

Folsom Lake Nissan responded

We’re glad Jeff went above and beyond to address the issues with your Nissan. Thank you for the 5-star rating and for trusting our team to service your vehicle.

July 21, 2026

Dealership Rating
Employee Rating

Was able to get service appointment quickly, but they did take a while to get my car done on the day it was brought in. They did fix my issue, but prices were a little bit high which I expected from the deal More

by gharmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Folsom Lake Nissan responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry if we fell short in some areas. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns. We're always happy to help here at Folsom Lake Nissan.

July 18, 2026

Dealership Rating
Employee Rating

Pleasant personality with great customer service, Very pleased! Will recommend Folsom Nissan to friends and family. More

by MUIPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Folsom Lake Nissan responded

Thanks for highlighting our team’s pleasant approach and customer service. We’re glad you’re pleased with the service on your Nissan Kicks and appreciate your recommendation to friends and family.

July 16, 2026

Dealership Rating
Employee Rating

The service at Folsom Lake Nissan was very professional, efficient, and friendly! I received excellent care for our older Armada, and was so appreciative that "Lyft" is also offered for Nissan's customers. More

by CAROL.MOORE1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sandridge

Jul 17, 2026

Folsom Lake Nissan responded

Thank you for recognizing our team’s attentive and streamlined service on your Nissan Armada. We’re glad the Lyft shuttle added convenience and appreciate your recommendation.

July 16, 2026

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Employee Rating

I have been coming here for years and the service is always great. They always make sure I am satisfied with the service. More

by TONY.CONTRERAS1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Folsom Lake Nissan responded

We’re grateful for your continued trust in our Nissan service over the years. It’s great to know our team has kept your Altima running smoothly and met your expectations each visit. Drew will be delighted to hear your feedback and we look forward to helping you again.

July 13, 2026

Dealership Rating
Employee Rating

They were great they gave me all the information I needed. They even made sure I had a ride home. More

by ARREOLAJ210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Folsom Lake Nissan responded

We’re glad Drew made sure you had all the information you needed and arranged a ride home after servicing your Nissan Altima. Please reach out if there’s anything else we can do to keep you on the road.

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