Drew Poppler
Drew Poppler at Folsom Lake Nissan

Drew Poppler | Page 6

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

Contact Me
4.9
85 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

21 yrs, 5 mos

4.9

85 Reviews

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85 Reviews of Drew Poppler

August 09, 2026

Dealership Rating
Employee Rating

The service is excellent. Thank you so much! I appreciate that always on the time More

by THURAYAALJANABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 11, 2026

Folsom Lake Nissan responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 08, 2026

Dealership Rating
Employee Rating

Drew was cheerful, very courteous, and friendly. He also demonstrated kindness by offering a shuttle or Lyft ride. More

by FGRIFFIN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sandridge, Connor Tinker

Aug 09, 2026

Folsom Lake Nissan responded

Knowing you found Drew cheerful and courteous means a lot to our service team. We’re pleased we could provide a shuttle or Lyft option while servicing your Nissan Sentra.

August 05, 2026

Dealership Rating
Employee Rating

The appointment was on time and was finished in a timely manner. We sat in comfort as we waited. It was a good experience. More

by Geri Klinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Folsom Lake Nissan responded

We’re glad your service visit was efficient and you could relax comfortably while you waited. Your kind words about the service on your Nissan Leaf mean a lot to our team.

August 04, 2026

Dealership Rating
Employee Rating

Went like I expected. Did service requested, tried to add on service beyond essential need but did not hassle me when i turned it down so we could do it next time. Waited More

by CHAZMULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Folsom Lake Nissan responded

We’re glad the service on your Nissan Ariya felt straightforward from start to finish. Knowing we offered additional service options without adding any pressure and that you could relax in our comfortable waiting area while we completed the work on schedule means a lot to our service team.

August 03, 2026

Dealership Rating
Employee Rating

Was promptly greeted and checked in. Had to wait about 5mins until service advisor was available. More

by M1766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Folsom Lake Nissan responded

It’s great to hear you were greeted promptly and checked in quickly. Thank you for your patience during the brief wait while Drew prepared to assist you. We look forward to helping with your Nissan Pathfinder again.

August 02, 2026

Dealership Rating
Employee Rating

Good service. Not too long of a wait. No further issues with the car so far. More

by KAUR94
Recommend Dealer
Yes
Aug 02, 2026

Folsom Lake Nissan responded

Great to hear your Nissan Altima was serviced quickly and that you haven’t had any issues since. Drew appreciates you sharing this feedback.

August 01, 2026

Dealership Rating
Employee Rating

Workmanship needs improvement. Spent a lot of money and still had to bring car back. Seemed to be rushed. Courtesy car and wash not offered More

by twontints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 06, 2026

Folsom Lake Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 01, 2026

Dealership Rating
Employee Rating

They took care of issues and didn’t try to up sell me. Work was done promptly!! More

by cathy_mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Folsom Lake Nissan responded

We’re happy Drew and our service team resolved your Nissan Sentra issues without any upselling and completed the work quickly. Thank you for the five-star rating and for trusting us with your vehicle.

July 31, 2026

Dealership Rating
Employee Rating

Drew and the team at Folsom worked fast while giving me great customer service. I was a walk in for an oil change. Talked to Drew and he educated me on the importance of additional services for my car. Gre More

by QUIONTEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Folsom Lake Nissan responded

It’s wonderful to hear Drew and our team provided quick, attentive service for your walk-in oil change. We’re glad Drew’s expertise on additional maintenance helped you understand what’s best for your Nissan Altima. Thank you for the five-star rating and we look forward to supporting your next service visit.

July 31, 2026

Dealership Rating
Employee Rating

Drew and the team at Folsom worked fast while giving me great customer service. I was a walk in for an oil change. Talked to Drew and he educated me on the importance of additional services for my car. Gre More

by QUIONTEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Folsom Lake Nissan responded

Thank you for your review. It’s great to hear that Drew and our team completed your Nissan Altima’s oil change efficiently and offered clear guidance on additional maintenance. We’re here to assist with any future service needs.

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