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Drew Poppler
Drew Poppler at Folsom Lake Nissan

Drew Poppler | Page 8

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.9
85 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

21 yrs, 5 mos

4.9

85 Reviews

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85 Reviews of Drew Poppler

July 08, 2026

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Employee Rating

Experience was very well. Great customer service as usual. Well scene , it's taken care of in a timely manner More

by ANTONIO_T_L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Folsom Lake Nissan responded

Thank you for noting the prompt service on your Altima. Drew and our team are glad you experienced reliable support as usual. We look forward to welcoming you back for future maintenance.

July 08, 2026

Dealership Rating
Employee Rating

Drew was great and really advocated for a more reasonable price for our repairs. I appreciate him working with us. More

by FOWLFARMBUZZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Folsom Lake Nissan responded

Thank you for the kind words for Drew and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Folsom Lake Nissan are glad to have you as a customer.

July 07, 2026

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Employee Rating

Drew handled the issue with my car with helpfulness and integrity. I was stated from another shop I neded more work, but he said I may not need all the work I was previously quoted on on. He fixed my car a More

by DREATHEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sandridge, Connor Tinker

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Jul 07, 2026

Folsom Lake Nissan responded

It’s wonderful to hear Drew’s honesty and integrity took care of your Honda CR-V and got you back on the road with confidence. Thank you for recommending us for your service needs. We look forward to helping you again.

July 07, 2026

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Employee Rating

Drew was very helpful in explaining what was needed. He answered all my questions thoroughly in a helpful manner. I appreciate his honesty. More

by ZUNJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 07, 2026

Folsom Lake Nissan responded

It’s great to hear that Drew provided clear explanations and addressed your questions about your Nissan Altima Hybrid service with such honesty. Thank you for recognizing his effort and we look forward to assisting you again.

July 01, 2026

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Employee Rating

He explained everything. Good communications. I was at work; he texted me and kept me informed. Excellent service. More

by YVETTEISYVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 01, 2026

Folsom Lake Nissan responded

Thank you for the 5-star review. We’re happy Drew kept you updated via text and explained everything about your Murano service.

June 26, 2026

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Employee Rating

Great all the way around from explaining warranty. Friendly and efficient service. i highly recommend. More

by SVICKERS1010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Not sure name. African American gentleman

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Jun 26, 2026

Folsom Lake Nissan responded

It’s wonderful to hear Drew provided clear warranty details and friendly, efficient service on your Nissan Sentra. We appreciate your recommendation. We look forward to helping you in the future.

June 26, 2026

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Employee Rating

They are very good about providing a detailed account of the work to be done and the cost of it before the work is done and then again after completion. More

by MNFIG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Jun 26, 2026

Folsom Lake Nissan responded

Thank you for recognizing our detailed cost breakdown before and after servicing your Nissan Rogue. We’re glad the information was clear. Drew and the service team appreciate your feedback and hope to assist you again.

June 23, 2026

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Employee Rating

I waited for 3 hours just 5o chanmge the oillwhich should have taken nonmore 6han an hour More

by JF318586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Johnson

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Jun 26, 2026

Folsom Lake Nissan responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 21, 2026

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Employee Rating

service department worked with me to get my car checked out. helped by making sure I had a Lyft ride homr. More

by JBLATCHER671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 22, 2026

Folsom Lake Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Folsom Lake Nissan are glad to have you as a customer.

June 15, 2026

Dealership Rating
Employee Rating

They handled my issue quickly and efficiently. Drew made sure I was well taken care of. He explained everything real well. More

by MR.WASHINGTON1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Tinker

Print
Jun 15, 2026

Folsom Lake Nissan responded

It’s great to hear that Drew handled your Nissan Altima service quickly and explained every step clearly. Thank you for the five-star rating and for letting us take care of your vehicle.

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