Drew Huff | Page 14

The 6-month service went fairly smoothly, but was disappointed in 3 things: 1) I left a nylon bag (that my portable jump starter fits into) on driver's side floorboard and I noticed it was missing w disappointed in 3 things: 1) I left a nylon bag (that my portable jump starter fits into) on driver's side floorboard and I noticed it was missing when I got home. I'm assuming it got mixed in with the paper floormat that the techs put down during each service, and then got pitched. Drew could not find it. 2) I made the Tues 7:30am appointment on the Sunday before, online (I usually call, but thought I'd try online this time). I was confirmed by the "system" but when I arrived on Tuesday morning, there was no record of my appointment in the system. Drew said this was a known issue. So, I guess I'll go back to calling for appointments. 3) I arrived at 7:30, but Drew didn't arrive until ~7:40 or 7:45. And no other services advisors were available at 7:30 either. This is the 2nd time in a row that I showed up for a 7:30 appointment, but no service advisors were available until ~7:40 or later. If the posted hours begin at 7:30, someone should be on hand beginning at 7:30! More

by EHILLER714 Verified Customer Verified Customer

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Very good and efficient. I am a loyal customer and very happy with the service. I am a loyal customer and very happy with the service. More

by ALLEN2693 Verified Customer Verified Customer

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The best dealership I have dealt with. Drew made the process as painless as possible. Drew made the process as painless as possible. More

by ASHLEYGILLIAM Verified Customer Verified Customer

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I was well taken care of at my recent service visiit. Drew was especially helpful answering my questions and offered solutions to my problem. Drew was especially helpful answering my questions and offered solutions to my problem. More

by JD32951 Verified Customer Verified Customer

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The staff at Infiniti of Melbourne Fl are very professional. Always a pleasure to do business with that dealership professional. Always a pleasure to do business with that dealership More

by MPDNN99 Verified Customer Verified Customer

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Martin is always helpful . This visit I encountered Drew, which was also helpful he got me in a loaner as requested. Drew kept me updated with any updates. I always have a good This visit I encountered Drew, which was also helpful he got me in a loaner as requested. Drew kept me updated with any updates. I always have a good experience at infinity dealership. More

by LAKESHA.FORD Verified Customer Verified Customer

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It was a pleasant experience to have them service my vehicle, I was provided with a vehicle, and in the end explained what and how my vehicle was repaired. The service rep explained everything in detail vehicle, I was provided with a vehicle, and in the end explained what and how my vehicle was repaired. The service rep explained everything in details. More

by vero60 Verified Customer Verified Customer

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Great job very quick. Everybody was very helpful. They all went beyond the call of duty. Everybody was very helpful. They all went beyond the call of duty. More

by shawnsport Verified Customer Verified Customer

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great friendly staff always willing to listen and try to solve the problems that I present to them also like the fact they always call afterwards to follow through to make sure everything is okay solve the problems that I present to them also like the fact they always call afterwards to follow through to make sure everything is okay More

by nkm1513 Verified Customer Verified Customer

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Adam is the best service advisor hands down. Because of his great service that he has provided is the reason I would buy a vehicle from Infiniti of Melbourne. Because of his great service that he has provided is the reason I would buy a vehicle from Infiniti of Melbourne. More

by Greg Verified Customer Verified Customer

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