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Drenis Ozuna
Drenis Ozuna at Universal Nissan

Drenis Ozuna

Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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3 Reviews
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3 Reviews

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3 Reviews of Drenis Ozuna

May 09, 2026

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All dealerships are the same; bait & switch and take up an entire day. I regret buying the scam “Certified Pre Owned” cost me $900 in repairs at the local dealership one week later and was missing bod More

by bd
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sarfaraz Ahmed, Victor Arana, Juan Espinal, Thomas Delgado

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May 20, 2026

Universal Nissan responded

Thank you for your honest review. We’re sorry to hear that your experience with us was less than satisfactory. We would like the opportunity to learn more about your concerns and discuss what may have happened. Please send us your contact information so a member of our management team can reach out directly. Our goal is for every customer to leave satisfied, and we regret to hear that we did not meet your expectations. Gina Nava Reputation Manager gnava@universalnissan.com

April 04, 2026

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I had a very pleasant experience at Universal Nissan. The entire team was incredibly attentive and thoughtful throughout the whole process. They took the time to explain everything in detail and made sur More

by belamri.hafsa
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Deya Oumallal, Juan Espinal

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Apr 08, 2026

Universal Nissan responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 27, 2026

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The entire process was smooth and seamless, my interaction with all employees was professional. Mike Perez went above and beyond. More

by tjbalth
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Perez, Juan Espinal

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Apr 08, 2026

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don’t hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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