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Doug Rodewald
Refer Me
96 Reviews
Dealership Experience
6 yrs
96 Reviews
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96 Reviews of Doug Rodewald
June 12, 2024
Very disappointing. Was working with a salesperson who said they were going to run the car out to us to have us test drive, after I told him we were very interested. W Was working with a salesperson who said they were going to run the car out to us to have us test drive, after I told him we were very interested. We had finalized price and discussed how I was going to pay them cash. He got tied up with a customer all day and didn't make it out to us. (Let's see, maybe find someone else in the dealership that isn't doing anything and have them run it out to us.) That same night, the car gets sold out from under us. I had asked about putting down a deposit, but another gentlemen that I spoke to said, no that we had to look at the car before they'd accept a down payment. How about first, going to the first customer that was interested (me) and saying that they had another interested party and that I would have to put a non-refundable deposit down sight unseen, if I wanted the car. Communications across their sales group is obviously not good. Huge disappointment after spending a lot of time searching for this car. And of course they have nothing else comparable to offer us. More
by Freddy
Verified CustomerJuly 15, 2023
Sold used car with winter tires and one key and did not disclose. Kept trying to sell a windshield protectant and inflated the registration costs to try and bury the windshield fee in there. Withheld the f disclose. Kept trying to sell a windshield protectant and inflated the registration costs to try and bury the windshield fee in there. Withheld the final cost until after registration. Were flexible about waiting for banking transfers though. More
by STARTER.04-FAIRS1
April 19, 2023
Not pushy at all and got more for a trade-in than expected. I never do trade-ins but for what they allowed, I would have been foolish to sell on my own. expected. I never do trade-ins but for what they allowed, I would have been foolish to sell on my own. More
by JM
Other Employees Tagged: Alexander Mcpherson
January 20, 2023
I’m not the car owner/user. Just a co-signer. Things went good. I was disappointed that Hyundai required me to be co-borrower and not a co-signer. Had I known that in advanc Just a co-signer. Things went good. I was disappointed that Hyundai required me to be co-borrower and not a co-signer. Had I known that in advance, we would not have gone through with purchase. More
by gsansburn
Other Employees Tagged: Kortney Cummings
January 18, 2023
They do their best to right any wrongs. Had an ongoing issue with my navigation system not updating (3 years!!). They finally worked with me to resolve the issue. Had an ongoing issue with my navigation system not updating (3 years!!). They finally worked with me to resolve the issue. More
by Customer
Other Employees Tagged: Kelly Lokken, Dan Norton, Sarah Smith
December 14, 2022
They were very efficient and knowledgeable, taking time to review all the aspects of tge car hands on. They also provided me with e-tools for future reference. to review all the aspects of tge car hands on. They also provided me with e-tools for future reference. More
by LISAMARIEMTB
Other Employees Tagged: John Steger , Kortney Cummings
November 25, 2022
They were very helpful and quick to answer questions. Everything was done on time and workmanship was great! Everything was done on time and workmanship was great! More
by Elbowe
Other Employees Tagged: Ryan Burkhardt , Thomas “Tiger” Robinson jr.
November 13, 2022
Everything was personalized fast and efficient. All of the personnel I encountered were very helpful. All of the personnel I encountered were very helpful. More
by JDLPNELSON
Other Employees Tagged: John Steger , Elizabeth Beckett
