Doug Roby
Doug Roby at Hawk Ford of St. Charles
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Doug Roby

Parts Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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5.0
39 Reviews

I have been in Ford parts for 34 years. I have been married for 29 years. We have two grown daughters' and two grandchildren. Hobbies are working on my 79 Bronco and spending time with family and friends.

Dealership Experience

7 yrs, 5 mos

Industry Experience

36 yrs, 11 mos

Languages Spoken

English English

5.0

39 Reviews

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39 Reviews of Doug Roby

April 04, 2025

Dealership Rating
Employee Rating

Steve and his team are always great to deal with professional and courteous pleasure to do business with More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2025

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Everyone from the parts department to the service department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and More

by RAIDER24OFFSIDES
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Recommend Dealer
Yes

March 12, 2025

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the service department and parts department at hawk ford should be the industry standard they have great knowledge and excellent customer service More

by HARRISONGARY
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Recommend Dealer
Yes

March 05, 2025

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we get all of our squad car warranty work done by steve and his team very good to deal with More

by HARRISONGARY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 13, 2025

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as always steve in service took care of our vehicle needs a pleasure to do business with More

by HARRISONGARY
Recommend Dealer
Yes

January 17, 2025

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Employee Rating

Steve and his team are very helpful and courteous when we bring our vehicles in for service the parts department is also very helpful More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes

January 15, 2025

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Steve and his team as always take very good care of our squad cars. parts department is always fast and efficient in getting parts thanks to all More

by HARRISONGARY
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Recommend Dealer
Yes

December 26, 2024

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very satisfied with the work steve and the service team do on our fleet of police cars More

by HARRISONGARY
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Recommend Dealer
Yes

December 13, 2024

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have taken several of our fleet vehicles to steve for warranty issues his team is very valuable to the sheriff's departments 200 vehicles we run a 24hour 365 day operation and we need our vehicles repair More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes

December 09, 2024

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always a pleasure dealing with steve and his team as well as everyone in the parts department More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes
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