Doug Roby
Doug Roby at Hawk Ford of St. Charles
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Doug Roby

Parts Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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5.0
33 Reviews

I have been in Ford parts for 34 years. I have been married for 29 years. We have two grown daughters' and two grandchildren. Hobbies are working on my 79 Bronco and spending time with family and friends.

Dealership Experience

7 yrs, 1 mo

Industry Experience

36 yrs, 7 mos

Languages Spoken

English English

5.0

33 Reviews

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33 Reviews of Doug Roby

December 13, 2024

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Employee Rating

have taken several of our fleet vehicles to steve for warranty issues his team is very valuable to the sheriff's departments 200 vehicles we run a 24hour 365 day operation and we need our vehicles repair More

by HARRISONGARY
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Recommend Dealer
Yes

December 09, 2024

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always a pleasure dealing with steve and his team as well as everyone in the parts department More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2024

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always a pleasure working with Steve and his team as well as car and truck parts departments More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes

October 10, 2024

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pleasure dealing with steve and his team as well as the hawk ford parts team More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

October 10, 2024

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as the fleet manager of the local sheriffs department steve and his team are a necessary service we need and they always come through thank you More

by HARRISONGARY
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Recommend Dealer
Yes

September 03, 2024

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Fast and prompt service they even came out to me and fixed the computer problem More

by PANDRAUTOBODY
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Recommend Dealer
Yes

August 19, 2024

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as always, a pleasure doing business with Steve and the service staff, we have 200 vehicles in our fleet and they take care of all our warranty and recall needs More

by HARRISONGARY
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Recommend Dealer
Yes

August 08, 2024

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we always use hawk ford for repairs on our police fleet of 200 vehicles steve and his team are always a pleasure to work with More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes

August 01, 2024

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Employee Rating

steve and the service team perform work on our fleet of 200 vehicles always timely and professionally a pleasure doing business with More

by HARRISONGARY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 28, 2024

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Employee Rating

as a fleet we use hawk ford service for our warranty work steve and his team are always professional and courteous. We also use doug and his team in parts very helpful in all aspects of parts More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Hawk Ford of St. Charles responded

We appreciate your loyalty to Hawk Ford of xx. Charles for your fleet's warranty work. Steve and his team exemplify professionalism, while Doug and his parts team consistently deliver helpful and top-notch service. Thank you for entrusting us with your fleet needs—it's a pleasure serving you.

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