Doug Miller
Doug Miller at Earnhardt Chrysler Jeep Dodge Ram
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Doug Miller

Service Advisor

Earnhardt Chrysler Jeep Dodge Ram

1521 East Drivers Way
Gilbert, AZ 85297

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Doug Miller

February 19, 2025

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Professionalism and courtesy are the hallmarks of this dealership. I feel valued as a customer when I take my jeep in for service. More

by truthbearer
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Recommend Dealer
Yes
Feb 20, 2025

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear that our professionalism and courtesy made your experience with us so positive. Your satisfaction is our priority, and we're glad you feel valued as a customer. Looking forward to seeing you again for your Jeep’s next service! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 22, 2024

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Earnhardt Dodge and Doug Miller did a great job of dealing with a brake pedal recall on my Dodge Hornet. The appointment went smooth and the repair work was done while I had coffee and donut! More

by jnykanen
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Recommend Dealer
Yes
Dec 23, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that Doug and the team made your brake pedal recall experience smooth and enjoyable. A coffee and donut always make waiting better! Your satisfaction means a lot to us. Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 26, 2024

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Doug Miller did a great job in getting my sun visors replaced and in a timely matter. More

by Lc4k20
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Recommend Dealer
Yes
Aug 27, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear about your experience with Doug! Timeliness and quality service are what we strive for. Thank you for taking the time to share your feedback! Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 11, 2024

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Doug was awesome…. He explained the maintenance schedule and what was needed as well as a badly needed safety recall on a high pressure fuel pump. He had the truck bac More

by david.forrester62
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Recommend Dealer
Yes
Aug 12, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Hi David, we are thrilled to hear about your positive experience with Doug at our service center. It's fantastic to know that he provided you with excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 31, 2024

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Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More

by BAZ
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Recommend Dealer
Yes
Jun 03, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you had a great experience with our team, Baz! Providing excellent service to our customers is always our top priority. Thank you for choosing us to take care of your vehicle while you were away on vacation. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 04, 2024

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I have been here a couple of times and Doug has always been very friendly and accommodating. Doug keeps me up to date with the status of my vehicle and makes sure that I always get to my rental car very q More

by lmumm123
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Recommend Dealer
Yes
May 06, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Welcome back lmumm123, thank you for sharing your positive experience with Doug! We're glad he provided excellent service and kept you informed throughout your visit. We appreciate your recommendation and hope to serve you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 29, 2024

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Doug has always done an amazing job. He keeps me informed throughout the whole process. He even went over and beyond by assist with a part that needed tie downs in order for it to be saf More

by tmbockst
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Recommend Dealer
Yes

Other Employees Tagged: Tiana Dela Cruz

Apr 30, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, tmbockst! We're thrilled to hear that Doug provided such exceptional service and went above and beyond to ensure your safety. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 19, 2024

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Absolutely fantastic customer service. Reps are very responsive, knowledgable, and so friendly! Hands down the best dealership experience I've ever had. More

by tayz44
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Recommend Dealer
Yes
Apr 23, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

tayz44, thank you so much for your kind words! We strive to provide exceptional customer service and it's great to hear that our team delivered. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 05, 2024

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It's people like Doug that really take the time to explain the service on our RAM Truck.... 5 Stars!! More

by ken
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Recommend Dealer
Yes
Apr 08, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Ken, thank you so much for your kind words! We are thrilled to hear that Doug provided you with exceptional service and took the time to explain everything about your RAM Truck. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 26, 2024

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Employee Rating

Earnhardt is the only dealership that we trust for all aspects of our vehicles from buying to service. The staff throughout is excellent and will make sure you are comfortable and informed. More

by tmbockst
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiana Dela Cruz

Mar 28, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words, tmbockst! We are thrilled to hear that you trust us for all your vehicle needs. Our team works hard to provide excellent service and keep our customers informed. We appreciate your loyalty and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

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