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Doug Maynard

Overview Reviews (115) Inventory (1088)

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Doug Maynard

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Doug Maynard

Pre-owned Sales Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

115 Reviews

Overview Reviews (115) Inventory (1088)

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

Languages Spoken

English

Spanish

4.7

115 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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115 Reviews of Doug Maynard

September 01, 2024

Dealership Rating

Employee Rating

Excellent service. They got the car ready quickly so I could test drive it and be on my way (300 mile return trip home) They got the car ready quickly so I could test drive it and be on my way (300 mile return trip home) More

by bmrousseau

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jordan Adams, Amy Wilson

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Sep 05, 2024 -

Regal Lakeland responded

Congratulations! Thanks so much for sharing your experience.

August 23, 2024

Dealership Rating

Employee Rating

Doug was pleasant and helpful. Listened to what we did and didn’t want in a truck. Gave his personal number which we used when we needed a service item addressed. Listened to what we did and didn’t want in a truck. Gave his personal number which we used when we needed a service item addressed. More

by brcg1998

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amy Wilson

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Aug 29, 2024 -

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

June 22, 2024

Dealership Rating

Employee Rating

Test drive the truck. Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitt Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitting in the driveway because it will not start. More

by stevend16057

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Cris Aviso, Jordan Adams, Robert Holly, Gregg Baldwin

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Jul 08, 2024 -

Regal Lakeland responded

Thank you for sharing your experience, and we apologize for the inconvenience you've faced with your new truck. We regret that the Service Engine light was not properly addressed during your test drive and for any confusion regarding its significance. It's concerning to hear that your truck is now not starting, and we want to resolve this as quickly as possible. Please contact us, our sales manager has left several voicemails as we are trying to address your concerns.

Jul 11, 2024 -

stevend16057 responded

I haven’t responded till I was less upset. To get the truck to run- new diistributor, cap, rotor, cam sensor, pcv valve, ignition coil, spark plugs, crankshaft sensor, air filter. It now runs, but is hard to start and idles rough. Had to replace 3rd door handle. (Which I knew buying truck) had to get lock pins for the headlights- because they fell out of brackets. At least AC works. Now that I have driven it a few hundred miles- I have found the harmonic balancer is separated in 2 pieces.-apparently a Chevy/gmc problem.

June 15, 2024

Dealership Rating

Employee Rating

Easy communication and great understanding staff. Did not feel overwhelmed when looking at different vehicles. Was not being rushed into a purchase. Did not feel overwhelmed when looking at different vehicles. Was not being rushed into a purchase. More

by sabrina230

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sulie Vargas , Jutus

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Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 07, 2024

Dealership Rating

Employee Rating

It was a poor dealership. I didn't like it had problems with the truck the strip was coming off and the shock is no good and the rubber under the truck was crowded. I'm not bu I didn't like it had problems with the truck the strip was coming off and the shock is no good and the rubber under the truck was crowded. I'm not buying another vehicle there in my life. More

by leroydelarosa22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jordan Adams

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Jun 10, 2024 -

Regal Lakeland responded

Thank you for your feedback. We value our customers and are committed to providing the best service possible. We regret to hear about the issues you are experiencing with the 2009 Silverado. It's important to note that this vehicle, with 115,000 miles was previously owned by one of our technicians and was maintained meticulously. However, as with any 15-year-old vehicle, there may be minor issues that were not apparent at the time of sale. By your admission during our conversation you did not make us aware of any issues with the truck and we only were made aware of your concerns when we read your review. We would have appreciated the opportunity to address any issues beforehand and are more than willing to assist all our customers in resolving any problems if given the opportunity.

May 24, 2024

Dealership Rating

Employee Rating

Every one was great! ! And very professional. I will always come back. I've been there 3 × 4 vehicles super place. ! And very professional. I will always come back. I've been there 3 × 4 vehicles super place. More

by victoria.michel75

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James , justus

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May 28, 2024 -

Regal Lakeland responded

Congratulations! Thank you for trusting Regal.

April 24, 2024

Dealership Rating

Employee Rating

I had a wonderful experience! So grateful for Dan and Douglas that provided me with excellent service. So grateful for Dan and Douglas that provided me with excellent service. More

by yoanacardoso

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amy Wilson

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Apr 25, 2024 -

Regal Lakeland responded

Thank you!

April 10, 2024

Dealership Rating

Employee Rating

Went above all expectations that I requested. I recommend you guys should call David Schultz., Honest dealership, easy to work with. I recommend you guys should call David Schultz., Honest dealership, easy to work with. More

by maglou

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris "Boz" Boswell, Pete Roussos, Jordan Adams, Jeff Bass, Ryan Shaw, Luke Goodman, David Schultz, Willie Wright, Niko Gelpi

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Apr 16, 2024 -

Regal Lakeland responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

February 15, 2024

Dealership Rating

Employee Rating

Moses and Edwin were really helpful and kind in my car buying process. I would highly recommend regal to anyone! buying process. I would highly recommend regal to anyone! More

by cara cable

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Adams, Victor Estrada , Edwin, Moses. id give them 100 stars if i could!

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Feb 20, 2024 -

Regal Lakeland responded

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Thank you.

November 10, 2023

Dealership Rating

Employee Rating

Clean and very nice staff used sales was a good experience just a good place experience just a good place More

by robert.withrow

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Bass

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Nov 14, 2023 -

Regal Lakeland responded

Thanks for sharing your rating with us and the community.

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