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Doug Maynard

Overview Reviews (120) Inventory (1153)

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Doug Maynard

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Doug Maynard

Pre-owned Sales Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.5

120 Reviews

Overview Reviews (120) Inventory (1153)

Dealership Experience

24 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

Languages Spoken

English

Spanish

4.5

120 Reviews

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120 Reviews of Doug Maynard

March 03, 2025

Dealership Rating

Employee Rating

Easy to work with did not have to do a whole lot of haggling straightforward and Doug/cowboy hat knows his stuff fun to work with haggling straightforward and Doug/cowboy hat knows his stuff fun to work with More

by Clay

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: The the young new guy in sales that was training and the big guy in the finance department

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Mar 17, 2025 -

Regal Lakeland responded

The team here at Regal is thrilled to receive such a great review, thank you.

February 16, 2025

Dealership Rating

Employee Rating

Sold a certified Honda Accord Hybrid Touring without a spare tire, sent multiple emails no response spare tire, sent multiple emails no response More

by jamieli2000

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Feb 17, 2025 -

Regal Lakeland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. If you’d like, please reach out to Cris Aviso - GM directly to discuss this further. Your experience is important to us!

January 28, 2025

Dealership Rating

Employee Rating

Excellent experience, we came to buy an Acadia that was posted online and everything was as advertised. Victor was pleasant to deal with and we reached a deal quickly posted online and everything was as advertised. Victor was pleasant to deal with and we reached a deal quickly More

by walterbelluomini

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Victor Estrada

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Feb 15, 2025 -

Regal Lakeland responded

Thank you!

January 18, 2025

Dealership Rating

Employee Rating

For 2,decades this has been my go to place to both purchase & service my Hondas. purchase & service my Hondas. More

by ngomar

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amy Wilson

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Feb 15, 2025 -

Regal Lakeland responded

Thank you!

October 04, 2024

Dealership Rating

Employee Rating

Wonderful very helpful and not pushe excellent sales rep. And a good listener to what you have to say And a good listener to what you have to say More

by hendersonwill408

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 15, 2024 -

Regal Lakeland responded

Thanks so much for sharing your experience with us.

September 01, 2024

Dealership Rating

Employee Rating

Excellent service. They got the car ready quickly so I could test drive it and be on my way (300 mile return trip home) They got the car ready quickly so I could test drive it and be on my way (300 mile return trip home) More

by bmrousseau

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jordan Adams, Amy Wilson

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Sep 05, 2024 -

Regal Lakeland responded

Congratulations! Thanks so much for sharing your experience.

August 23, 2024

Dealership Rating

Employee Rating

Doug was pleasant and helpful. Listened to what we did and didn’t want in a truck. Gave his personal number which we used when we needed a service item addressed. Listened to what we did and didn’t want in a truck. Gave his personal number which we used when we needed a service item addressed. More

by brcg1998

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amy Wilson

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Aug 29, 2024 -

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

June 22, 2024

Dealership Rating

Employee Rating

Test drive the truck. Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitt Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitting in the driveway because it will not start. More

by stevend16057

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Cris Aviso, Jordan Adams, Robert Holly, Gregg Baldwin

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Jul 08, 2024 -

Regal Lakeland responded

Thank you for sharing your experience, and we apologize for the inconvenience you've faced with your new truck. We regret that the Service Engine light was not properly addressed during your test drive and for any confusion regarding its significance. It's concerning to hear that your truck is now not starting, and we want to resolve this as quickly as possible. Please contact us, our sales manager has left several voicemails as we are trying to address your concerns.

Jul 11, 2024 -

stevend16057 responded

I haven’t responded till I was less upset. To get the truck to run- new diistributor, cap, rotor, cam sensor, pcv valve, ignition coil, spark plugs, crankshaft sensor, air filter. It now runs, but is hard to start and idles rough. Had to replace 3rd door handle. (Which I knew buying truck) had to get lock pins for the headlights- because they fell out of brackets. At least AC works. Now that I have driven it a few hundred miles- I have found the harmonic balancer is separated in 2 pieces.-apparently a Chevy/gmc problem.

June 15, 2024

Dealership Rating

Employee Rating

Easy communication and great understanding staff. Did not feel overwhelmed when looking at different vehicles. Was not being rushed into a purchase. Did not feel overwhelmed when looking at different vehicles. Was not being rushed into a purchase. More

by sabrina230

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sulie Vargas , Jutus

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Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 07, 2024

Dealership Rating

Employee Rating

It was a poor dealership. I didn't like it had problems with the truck the strip was coming off and the shock is no good and the rubber under the truck was crowded. I'm not bu I didn't like it had problems with the truck the strip was coming off and the shock is no good and the rubber under the truck was crowded. I'm not buying another vehicle there in my life. More

by leroydelarosa22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jordan Adams

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Jun 10, 2024 -

Regal Lakeland responded

Thank you for your feedback. We value our customers and are committed to providing the best service possible. We regret to hear about the issues you are experiencing with the 2009 Silverado. It's important to note that this vehicle, with 115,000 miles was previously owned by one of our technicians and was maintained meticulously. However, as with any 15-year-old vehicle, there may be minor issues that were not apparent at the time of sale. By your admission during our conversation you did not make us aware of any issues with the truck and we only were made aware of your concerns when we read your review. We would have appreciated the opportunity to address any issues beforehand and are more than willing to assist all our customers in resolving any problems if given the opportunity.

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