Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 15

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
477 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

5.0

477 Reviews

Write a Review

477 Reviews of Doug MacAdam

November 23, 2022

Dealership Rating
Employee Rating

We’ve been going to this dealer for over 20 years and can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. More

by dsa1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence , Todd Colbeth, Cristina Correa, Dina Thomson

Nov 23, 2022

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

November 10, 2022

Dealership Rating
Employee Rating

Doug is 100% the reason why my father and I have been going to this dealership for the past thirty years, probably longer. More

by chris.lijoi
Recommend Dealer
Yes
Nov 11, 2022

Smythe Volvo Cars responded

Thank you, Chris. We are very happy to hear that Doug provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2022

Dealership Rating
Employee Rating

Always very good and professional service with an eye towards customer satisfaction and reliability and More

by Madisonuser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Kyle Jackson , David Diken, Francine O'Donnell

Nov 01, 2022

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2022

Dealership Rating
Employee Rating

Efficient and informed staff. They communicate what you need to understand about the service being done on your vehicle. They are thorough, helpful and accurate. I have enjoyed More

by talianj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald , Dina Thomson

Oct 23, 2022

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

October 15, 2022

Dealership Rating
Employee Rating

No pressure sales and patient working with me to review options. Waiting room was comfortable. Service department very honest. More

by Tom Metro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Hopson, Henry Zhu

Oct 16, 2022

Smythe Volvo Cars responded

Tom, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 03, 2022

Dealership Rating
Employee Rating

Kyle is my guy, always on point, courteous and professional and has helped my family buy several new and pre-owned cars. More

by Marcsman33
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson, David Ferrence , Dina Thomson

Oct 04, 2022

Smythe Volvo Cars responded

It's great to hear that Kyle was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

September 29, 2022

Dealership Rating
Employee Rating

Everyone at Smythe Volvo contributes to their overall great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. More

by mckelly126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2022

Smythe Volvo Cars responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Thank you for this fantastic five-star review. We look forward to continuing to serve you in the future.

September 27, 2022

Dealership Rating
Employee Rating

Doug is a phenomenal worker! He is extremely knowledgeable which makes working with him very easy. He cares a lot about his customers More

by Nparlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 11, 2022

Dealership Rating
Employee Rating

My family and I have been driving Volvos for nearly 40 years. We purchase Volvos for their safety features and durability (we keep the cars for the long haul). The staff has always been courteous, kno More

by Kwg1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Hopson

Sep 12, 2022

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2022

Dealership Rating
Employee Rating

What a delight to have the car washed! And Doug was so helpful when he reached out to advise me on the additional tires that needed work. Very professional and courteous. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David (technician)

Sep 12, 2022

Smythe Volvo Cars responded

We appreciate your business, Peter, and our team looks forward to serving you again soon!

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