Doug Hirsh

Very pleasant, knowledgeable, professional. He answered all of my questions in a very polite and professional way. He answered all of my questions in a very polite and professional way. More

by ROBERT_HELLER_10 Verified Customer Verified Customer

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Ken Ganley Toyota was excellent! Every step of the process was positive. Historically, purchasing a new vehicle has been a stressful and painful process. Doug went above and beyond Every step of the process was positive. Historically, purchasing a new vehicle has been a stressful and painful process. Doug went above and beyond to get us our vehicle and could not have made the process more efficient and seamless. He was extremely personable, knowledgeable, and responsive will all of our communications. Jared, who worked with us in finance, was excellent as well-- Knowledgeable, pleasant and by no means "pushy" as we have encountered with finance and warranty discussions in the past. Both Doug and Jared are true assets to your business! We live in the North Hills of Pittsburgh, but will happily make the "trek" in the future for this level of service. We highly recommend the team at Ken Ganley! More

by ORDONSST Verified Customer Verified Customer

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Doug was very easy to work with and made us feel valued as a new customer! I look forward to buying more cars from here. as a new customer! I look forward to buying more cars from here. More

by TRAVJEN Verified Customer Verified Customer

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Not bad for a dealership. Friendly, not too pushy. Doug was helpful with picking out auto. Friendly, not too pushy. Doug was helpful with picking out auto. More

by PATCHISON1 Verified Customer Verified Customer

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Very pleasant experience buying a car from Ken Ganley Toyota. Doug Hirsh was great to deal with and I can’t stand car shopping. Toyota. Doug Hirsh was great to deal with and I can’t stand car shopping. More

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Great service by all, from sales to financing to service. Doug went above and beyond to help find the right vehicle. Doug went above and beyond to help find the right vehicle. More

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Great, patient and knowledgeable. He helped locate the car I wanted and was readily available to meet!! He helped locate the car I wanted and was readily available to meet!! More

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Ken Ganley Toyota was great to deal with! My sales professional, Doug Hirsh was very knowledgeable of the Toyota product line and was able to answer all of my questions. He was very profess My sales professional, Doug Hirsh was very knowledgeable of the Toyota product line and was able to answer all of my questions. He was very professional in his demeanor, efficient in his actions, but courteous and very friendly. he made the purchasing experience pleasurable. John Mesko in the Finance Department was equally professional and very efficient. He was courteous and friendly, answered all of my questions, and I never felt rushed. All in all an excellent buying experience at Ken Ganley Toyota. Because they are close to my home, I plan to have the maintenance and servicing on my Tacoma performed at Ken Ganley Toyota. I look forward to a long relationship with the dealership. More

by jim Verified Customer Verified Customer

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Everyone that I interacted with was friendly and professional. The service work was explained thoroughly. I also asked about some other services and was provided with that information. professional. The service work was explained thoroughly. I also asked about some other services and was provided with that information. More

by DTULAK Verified Customer Verified Customer

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I dealt with while in buying a 2024 Tacoma Off Road with 6' bed and quad cab. My first contact with Doug came about as a result of completing an online form looking for a Tacoma as a result of being in a m 6' bed and quad cab. My first contact with Doug came about as a result of completing an online form looking for a Tacoma as a result of being in a motor vehicle accident. Within in minutes of completing the form I receive a call from Doug letting me know that Ganley Toyota has two such vehicles in transit. During the conversation I explained that I had to wait until my insurance company decided on whether to repair my existing Toyota Tacoma (2020 Off Road, 6' bed, Extended Cab) or declare it a total loss. He very graciously Thanked me for my time and said that he would keep in touch with me. No pressure. When my insurance company decided that the damage was too extensive to repair I contact Doug and made an appointment to meet in person to discuss the two Tacoma's Ganley Toyota had in transit. Doug was very professional, extremely knowledgeable of the Toyota product line, and very friendly. He informed me of the significant redesign that had gone on with the Tacoma and arranged for me to test drive a similar Tacoma. One of my big concerns with the new truck was whether it would fit in my garage. Doug had length and width statistics from memory that let me know that the vehicle would fit in my garage. I was impressed with his knowledge of the details of the vehicle. Based on that interaction, the test drive, and the knowledge that the vehicle would fit in my garage I decided to purchase one to the two Tacoma's in transit. I took delivery on Oct 26. On the day of delivery Doug was very helpful in helping me get my phone sync'd up to the truck and in explaining all of the various features on the truck that were different from my previous truck. He spent considerable time with me extending past the dealership's closing time and never did I feel hurried. Doug is a gentleman and was a pleasure to dela with! More

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