Doug Clark | Page 6

How car buying should be Overall an excellent experience. I saw the car on their website, went in to take a test drive, agreed on price, picked it up 2 business days later. E Overall an excellent experience. I saw the car on their website, went in to take a test drive, agreed on price, picked it up 2 business days later. Everything was as promised and it couldn't be easier. They were respectful of my time and easy to deal with. Doug Clark is who I would highly recommend if you want a similar experience (very professional, knowledgeable and easy going). I also had the pleasure to meet Vidal Camacho, the service manager, who similar to Doug was very helpful and made me feel like one of the family. More

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New CX-9 Had a pretty seamless experience at prime. Had not been since it was gallery. Would recommend them for your new or pre owned car needs Had a pretty seamless experience at prime. Had not been since it was gallery. Would recommend them for your new or pre owned car needs More

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Great atmosphere and friendly surroundings I know many people that have chosen Mazda Gallery. Special thanks to salesperson Doug Clark for helping me through the process. I was extremely impres I know many people that have chosen Mazda Gallery. Special thanks to salesperson Doug Clark for helping me through the process. I was extremely impressed !!! More

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Great service every time. Just had another pleasurable experience at Mazda Gallery. The staff was courteous and professional and made me feel welcome. I would definitely go bac Just had another pleasurable experience at Mazda Gallery. The staff was courteous and professional and made me feel welcome. I would definitely go back for all my Mazda service needs. More

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59 years old, and just bought my first, brand-new car! As a rookie car buyer, even one as well-coached as by my good friend Neal, I was rather terrified of the car buying process. I was prepared for charla As a rookie car buyer, even one as well-coached as by my good friend Neal, I was rather terrified of the car buying process. I was prepared for charlatans and scam artists and people trying to sell me something I didn't want. I am not a good negotiator, so I feared not getting the best deal I could. And one or two of the dealerships I visited did nothing to allay my fears. (One "manager" wanted me to buy a car based on a 8 minute spin around the block.) So what a pleasant surprise to walk into the Mazda Gallery and to be greeted warmly by Doug Clark. (Full disclosure: Doug has sold my friend two cars; however, he was not aware that we were coming that day.) From my research I knew that I was interested in the Mazda3 S touring. Doug gave me some quick facts and an honest pitch, then got the car for me and sent me out on a test drive. I loved the car immediately; the handling, the power, the look, the gadgets. I was right away leaning toward the Mazda, but still wanted to explore other options. Doug didn't try to pressure me to make a deal that day, didn't warn me that special incentives were expiring that day, didn't try any stereotypical car dealer tricks. He just talked up the car, asked what else I was looking at, and gave me his honest appraisal of the competition. He encouraged me to complete my research and shopping and told me to contact him when I was ready to make the deal. And about two weeks later that's what I did. It came done to the Mazda and the Subaru Imprezza. Liked the Subaru a lot, but I really wanted something a bit sportier. So I called Doug and made arrangements to visit again (alone, my coach couldn't make it), I made what I consider a good deal. I'm sure those car buyers who love to dicker with salesman could have done better, but I was very pleased. Especially appreciated that neither Doug nor Ken Dale (the finance guy) tried to sell me anything I didn't want. No extended warranty, no undercoating, just the car. Picked it up yesterday, and Doug was quite amused as I sat there staring with wonder at what I had purchased, a blissful look of serenity on my face. He spent nearly an hour with me going over the features, helping me sync my phone with the car, operate the radio, etc. Explained about care and maintenance schedule. And sent me on my way. I was thinking of looking for a Mazda dealership closer to home, but I am a true believer in Doug and the Mazda Gallery. It will be worth driving out of my way for service, as I trust them implicitly. Couldn't recommend Mazda Gallery highly enough. A great experience and an amazing vehicle. 10 all around!!! More

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My above rating is a high score because the salesman was friendly, and knowledgable with all my questions regarding the Mazda CX5 Sport. The salesman was not pushy, and did not make me feel pressured during friendly, and knowledgable with all my questions regarding the Mazda CX5 Sport. The salesman was not pushy, and did not make me feel pressured during the vehicle shopping/purchasing process. All of the people at the dealership were courteous and helpful. Car shopping at the Mazda Dealership in Norwood was a positive experience all around! More

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Doug Clark and his team at Mazda Gallery were fantastic! Doug presented everything clearly, answered all my questions patiently, and made sure to stay in touch with me about the estimated arrival date of my Doug presented everything clearly, answered all my questions patiently, and made sure to stay in touch with me about the estimated arrival date of my new car. He was friendly, personable, and professional. As I was not a veteran car buyer, this kind of care and thoughtfulness was especially necessary -- and especially appreciated. More

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Doug Clark was fabulous, friendly, very organized and put me much at ease. The receptionist was very helpful as well as other team members. Highly recommend this dealership. me much at ease. The receptionist was very helpful as well as other team members. Highly recommend this dealership. More

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When we entered the Mazda Gallery, Doug Clark was friendly and knowledgeable. He went with my family to test drive a 2014 Mazda 6 Sport model and then let us test drive a few other Mazda 3s on our ow friendly and knowledgeable. He went with my family to test drive a 2014 Mazda 6 Sport model and then let us test drive a few other Mazda 3s on our own. In his office the family discussed the options while Doug patiently listened to our situation that we needed a car within a week, but he didn't have the Mazda 6 Sport in red that we wanted. He then spent hours and days searching other dealers for us, but no luck. At the end of the week Doug was honest about the situation, then I asked about the red 2014 Grand Touring models for sale (for a lot more money) and in short, I named a price I felt good about and Doug was able to make it happen, no pressure, no hidden fees. More

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I purchased a brand new 2014 Cx-5 AWD/GT w/tech package and addt'l options at a great price. I was curious to see if other dealerships would try to beat the price that I got and the other dealerships does and addt'l options at a great price. I was curious to see if other dealerships would try to beat the price that I got and the other dealerships doesn't even come close. Everything was great from start to finish. Always greeted with a smile and left with a smile. Doug and Ray provided excellent customer service and explained everything that I needed to know from top to bottom leaving no questions unanswered. They really knew what they were doing and Mazda Gallery is lucky to have these 2 fine associates. More

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