Dorene Trammel
Dorene Trammel at City Automall Ford
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Dorene Trammel

Mobile Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
17 Reviews

City Ford offers me alot of great opportunities. My work is exciting and I love to meet new clients and get to know their individual interests and needs. Outside of work, I am busy viewing car shows and bike shows. I enjoy hiking and camping off the grid as well as finding a new favorite fishing hole!

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

SERVICE TECHNICIAN

HAZMAT CERTIFIED

4.9

17 Reviews

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17 Reviews of Dorene Trammel

April 18, 2025

Dealership Rating
Employee Rating

I knew what truck I wanted, they helped quickly get the order placed. No pressure on upselling anything and no pressure or sales tactics for selling warranty at the end. They run a good service shop too. More

by trevor.troxel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, Alissa Furry

Apr 21, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

April 10, 2025

Dealership Rating
Employee Rating

Doreen is on the ball with keeping in contact with us, getting the vehicles taken care of and following through with invoicing! Keep up the good work! Lofty; Fleet Manager, Din 6, Stand and Deliver, Am More

by CHANDLERK547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2025

Dealership Rating
Employee Rating

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

Dealership Rating
Employee Rating

Has treated me fair. I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed More

by MARLASLONE1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Mar 05, 2025

City Automall Ford responded

We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

February 13, 2025

Dealership Rating
Employee Rating

Pleasant, efficient, helpful employees. Clean, comfortable waiting area. Best auto service experience in a very long time. More

by andpeteyoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Dealership Rating
Employee Rating

Fast service and the truck was ready when it was supposed to be, good communication. More

by VFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Dealership Rating
Employee Rating

My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

Dealership Rating
Employee Rating

Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. More

by dhboilermaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 23, 2024

Dealership Rating
Employee Rating

Im not happy with my experience Wednesday. Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all More

by BETSYJ1203
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger, Audrey Gradeless

Aug 31, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

August 15, 2024

Dealership Rating
Employee Rating

Dorene and her team are always great! ! As soon as soon we communicate our vans needing service, she is always on it and gets the job done ASAP!! I truly appreciate her and her team for al More

by MALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

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