Dorene Trammel

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1 Verified Customer Verified Customer

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Has treated me fair. I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed didn’t cost 520.00 for two. I couldn’t get it done. More

by MARLASLONE1966 Verified Customer Verified Customer

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Pleasant, efficient, helpful employees. Clean, comfortable waiting area. Best auto service experience in a very long time. Clean, comfortable waiting area. Best auto service experience in a very long time. More

by andpeteyoder Verified Customer Verified Customer

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Fast service and the truck was ready when it was supposed to be, good communication. to be, good communication. More

by VFIELDS Verified Customer Verified Customer

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My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN Verified Customer Verified Customer

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Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. We live out of town but we consider City Ford our hometown dealership. More

by dhboilermaker Verified Customer Verified Customer

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Im not happy with my experience Wednesday. Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all the way from Warsaw to only drive all the way back because she obviously did not understand the situation or she didn't care? Did not offer to call anyone in management because she obviously runs the show. That peppy personality got up and left! More

by BETSYJ1203 Verified Customer Verified Customer

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Dorene and her team are always great! ! As soon as soon we communicate our vans needing service, she is always on it and gets the job done ASAP!! I truly appreciate her and her team for al ! As soon as soon we communicate our vans needing service, she is always on it and gets the job done ASAP!! I truly appreciate her and her team for always being quick and efficient to the point where we barely have to take any of our Vans off the road, as you know we need these Vans everyday. Thank you for ALWAYS going ABOVE AND BEYOND 🙏🏽 More

by MALIA Verified Customer Verified Customer

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We use City Ford for mobile maintenance on our Amazon delivery vans. Their service it top notch! Dorene does a phenomenal job communicating and making sure the job gets done and on time. I would highly r delivery vans. Their service it top notch! Dorene does a phenomenal job communicating and making sure the job gets done and on time. I would highly recommend them to anyone! More

by DANNY75 Verified Customer Verified Customer

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Dorene . Is very good at what she do. Very knowledgeable I would recommend her to anyone Is very good at what she do. Very knowledgeable I would recommend her to anyone More

by MICHAEL562009 Verified Customer Verified Customer

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