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Doreen Weiss
Doreen Weiss at Lehman Buick GMC
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Doreen Weiss

Service Advisor

Lehman Buick GMC

21200 NW 2nd Ave
Miami Gardens, FL 33169

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4.6
153 Reviews
4.6

153 Reviews

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153 Reviews of Doreen Weiss

June 01, 2024

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Bad service when ordering a part for my vehicle. Took a year to come in. More

by kl2thebell
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Recommend Dealer
No
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May 31, 2024

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Doreen was amazing as always. She was able to get the right people to get my vehicle’s battery replaced in no time! More

by GUARDIANSPIRIT111
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Yes
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May 24, 2024

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They changed the leaf springs but did not do an alignment afterwards. Now my truck tracks sideways. I still give 5 stars because I don't want to hurt someone's paycheck. It's not the advisor's fault that the More

by billbrown013
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Castillo

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May 29, 2024

Lehman Buick GMC responded

Hello Bill, Thank you for sharing your recent service experience with us. We understand the frustration you may have experienced regarding our service department not meeting your expectations. We're glad to hear that you've chosen to give us a 5-star rating despite the issue. If there's anything else we can assist you with or if you have further concerns, please don't hesitate to reach out to me directly. I would be happy to assist you as soon as possible and come to a resolution together. Thank you, Ivan Sandino Service Manager ivansandino@lithia.com

May 23, 2024

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Over priced. Replaced my motor ND overcharged me. My warranty supplied the motor in also approved them for $4700. After fixing I was contacted saying my car was r More

by Ajfrederick03
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No
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May 28, 2024

Lehman Buick GMC responded

We're deeply disappointed to hear about your dissatisfaction with your recent experience. We always strive to provide transparent pricing and exceptional service to all our customers. We understand how frustrating it can be to encounter unexpected charges, especially when you're already dealing with car troubles. Could you please directly email me more details, such as your name, contact information, and the specifics of the service performed? I will do everything I can to address your concerns promptly. Thank you, Ivan Sandino Service Manager ivansandino@lithia.com

May 20, 2024

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It was a good experience as always. I never have had a problem with the service department so far. More

by MTGRACE0913
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Yes
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May 21, 2024

Lehman Buick GMC responded

At Buick GMC of North Miami, it is our number one priority to provide a great experience for our customers. If you ever need further assistance, don't hesitate to reach out to us. We are here to help!

May 19, 2024

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Customer service is awesome. Very polite and informative. I've been a customer for several years. More

by kayeaquil
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Yes
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May 20, 2024

Lehman Buick GMC responded

Thank you for sharing your positive feedback with us! We appreciate you choosing Buick GMC of North Miami, and we hope to serve you again in the future!

May 19, 2024

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The person who worked on my car did an excellent job and the receptionist customer service was superb. Thank you, More

by Aziz Ismail
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Recommend Dealer
Yes
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May 20, 2024

Lehman Buick GMC responded

We enjoy hearing about it when our customers have a great experience at Buick GMC of North Miami. Thank you for the shout-out about our team's excellent work and customer service. You are warmly invited to visit us anytime for future assistance you may need. Until then, safe travels, Aziz!

May 18, 2024

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Son muy eficientes y serios en el servicio, me hay atendido muy bien. Mi coche está en orden More

by Vicky0
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Recommend Dealer
Yes

Other Employees Tagged: Sara Cuartas, Jancarlo Boan, Isabel Reyes, Odele Ferre, John Davila, Jesus Alpi, Jorge Prats, Juan Nunes D'eramo, Alejandro Castillo

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May 20, 2024

Lehman Buick GMC responded

Gracias por tomarte el tiempo de compartir tu experiencia positiva con nosotros, Vicky. Es genial saber que encontró nuestro servicio eficiente en Buick GMC of North Miami y que nuestro equipo lo trató bien. Garantizar la satisfacción de nuestros clientes es nuestra máxima prioridad, y estamos encantados de saber que su coche está en orden. Si alguna vez necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar!

May 17, 2024

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Doreen is a top tier service advisor. The sales department just as great. Overall great store! More

by Rod7869409
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Saint Sume, Wayne Blount, Jimmy Tsegga, Julius Iannella, Austin Lorenz, Alex Girado, Eduardo Fernandez

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May 17, 2024

Lehman Buick GMC responded

It makes us smile to know Doreen provided you with top-tier service, Rod! Our team at Buick GMC of North Miami looks forward to serving you with five-star service again during your next visit. Until then, drive safe!

May 13, 2024

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Very reliable and dependable service department but the prices have gone up on some some basic services recently. More

by berksont
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Recommend Dealer
Yes
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May 13, 2024

Lehman Buick GMC responded

We appreciate your feedback and are glad to know you find our service department reliable at Buick GMC of North Miami. We understand concerns about pricing, but we always strive for quality in all services provided. Thank you for choosing us, and we look forward to providing you with five-star service again!

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